Carrier Account Executive II

Emploi pas sur LinkedIn

🕒 il y a 3 mois

🗣️🇺🇸🇬🇧 Anglais requis

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Logo of Cable ONE

Cable ONE

1001 - 5000 employés

Fondée en 1986

📡 Télécommunications

💰 Post-IPO Debt en 2020-05

Telecommunications

Cable ONE est un fournisseur de services Internet (FAI) qui propose des services à large bande rapides et fiables sous la marque Sparklight. Offrant le Wifi dans toute la maison et un Internet alimenté par la fibre avec des débits allant jusqu'à 1 Gbit/s, ils desservent des clients résidentiels et commerciaux à travers les États-Unis. Leurs investissements dans les infrastructures visent à réduire la fracture numérique en déployant des technologies avancées telles que des modems capables d'atteindre des vitesses de 10 Gbit/s. Cable ONE met l'accent sur la satisfaction client en fournissant un service et un support fiables, rendant leur service idéal pour le travail, les jeux et les besoins de streaming.

Description

• Handling new sales quotes, including formulating contracts, quotations and pricing, product research, customer relations, follow-up, coordinating due dates, placing service orders, managing and communicating test and turn up of circuits, etc. • Assist in identifying wholesale opportunities outside of company's current markets. • Have a working knowledge of Carrier Ethernet, optical waves, dark fiber, and broadband services. • Developing and maintaining relationships with transport engineers from various carriers. • Designing and creating customer network configurations. • Responsible for working with operations to ensure accurate order processing and service delivery. • Handling a wide variety of customer support, including resolving billing issues, managing customer inquiries, customer turn-up, and general customer satisfaction and relations. • Lead, identify and manage internal communications needs, disseminate information regarding relevant activities and obtain appropriate corporate approvals. • Work with sales management, product management, IT, regulatory, corporate marketing, and other inter-departmental stakeholders, by managing resources and timeframes required to complete and recommend customer solutions, requirements, pricing, and implementation. • Assures effective communications are maintained within areas of responsibility. • Where appropriate, informs employees as to plans in progress. • Performs other related duties as assigned to ensure effective operation of Company.

🎯 Exigences

• Strong sales skills and business acumen required. • Minimum 5 years of telecommunications carrier/wholesale sales required. • Telecommunications industry experience required. • Sales and customer relations skills • Contract negotiations • Effective use of CRM (SalesForce, MS Dynamics) • Business cases (models) • Analytical skills • Problem solving • Influential leadership skills • Superior communication skills, both written and verbal. • Bachelor's Degree preferred. • Strong interpersonal, verbal and written communications skills. • Must have experience in cold calling and building relationships with carriers. • Strong attention to detail, verbal and written communication skills. • Effective time/task management and prioritization required. • Ability to document and communicate the status of opportunities, solution requirements, and financials of an opportunity to internal sales leadership, product management, and operations teams required. • Strong customer relations skills, presentable, professional, particularly with in-person customer interaction.

🏖️ Avantages

• Medical, dental, and vision plans – start when you start! • Life insurance (self, spouse, children) • Paid time off (vacation, holiday, and personal/sick days) • 401(k) - 100% company match (match program starts immediately , up to 5% of eligible compensation) • Group Legal plan with Identity Theft Protection • Tuition reimbursement (up to $5,250 on 1st year) • Annual community support to various organizations across the U.S. • Associate recognition & awards programs • Advancement opportunities • Collaborative work environment

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