Sales Engineer II

Emploi pas sur LinkedIn

🕒 il y a 2 mois

🏈 Alabama, Arizona, +23 états de plus – Distant

infoinfo

⏰ Temps Plein

🟡 Intermédiaire

🟠 Senior

💸 Ingénieur technico-commercial

🗣️🇺🇸🇬🇧 Anglais requis

Cyber Security

D'où vient cette offre

Publiée sur la page carrières de Cable ONE, pas via un site d'emploi

Repérée par Remote Rocketship il y a 2 mois

Toujours ouverte sur le site de Cable ONE. Vérifiée il y a 3 heures.

Logo of Cable ONE

Cable ONE

1001 - 5000 employés

Fondée en 1986

📡 Télécommunications

💰 Post-IPO Debt en 2020-05

Telecommunications

Cable ONE est un fournisseur de services Internet (FAI) qui propose des services à large bande rapides et fiables sous la marque Sparklight. Offrant le Wifi dans toute la maison et un Internet alimenté par la fibre avec des débits allant jusqu'à 1 Gbit/s, ils desservent des clients résidentiels et commerciaux à travers les États-Unis. Leurs investissements dans les infrastructures visent à réduire la fracture numérique en déployant des technologies avancées telles que des modems capables d'atteindre des vitesses de 10 Gbit/s. Cable ONE met l'accent sur la satisfaction client en fournissant un service et un support fiables, rendant leur service idéal pour le travail, les jeux et les besoins de streaming.

Description

• Provide technical sales support to Field Sales, Call Center, and Business Customer Care teams • Lead customer discovery calls to understand business needs, technical requirements, current challenges, and growth plans • Recommend right-sized solutions for small and medium-sized businesses • Provide technical consultation to business owners, operators, and sales associates throughout the sales process • Conduct live and remote product presentations and demonstrations • Translate technical features into clear customer benefits and practical business outcomes • Create technical configurations and solution recommendations for proposals and sales quotes • Develop customer use cases demonstrating how Sparklight products solve business challenges • Train sales and customer care associates on product functionality, positioning, discovery, and new offerings • Create sales enablement materials, technical guides, and other resources • Partner with Sales, Product, Customer Care, Operations, and Project Management • Identify additional sales opportunities based on customer requirements, operational needs, and solution gaps • Monitor recurring product or customer issues and escalate significant concerns • Stay current on Sparklight products, industry trends, and technologies relevant to small and medium-sized businesses

🎯 Exigences

• Three or more years of experience in technical sales, telecommunications, networking, information technology, or customer-facing technical support • Expertise in business connectivity and telephony, Wi-Fi technology and design techniques, and implementation • Working knowledge of business networking, managed services, cybersecurity, SD-WAN, IP addressing, and fixed or mobile 5G/LTE connectivity • Experience supporting or consulting with small and medium-sized businesses preferred • Bachelor’s or associate degree in Engineering, Computer Science, Information Technology, Business, or a related field—or equivalent professional experience • Ability to earn relevant industry certifications such as CompTIA Network+, Cisco CCNA, Meraki certifications, or similar credentials • Proficiency with Microsoft 365, including Excel, Visio, PowerPoint, and Teams • Ability to create technical documentation, basic solution diagrams, training materials, and customer-facing presentations • Strong presentation, communication, and public-speaking skills, including product demonstrations and technical training • Ability to explain technical concepts to customers and associates with varying technical experience • Ability to assess customer needs, troubleshoot technical concerns, and recommend practical solutions • Strong organizational skills with the ability to manage multiple sales-support requests and priorities • Creative thinking and adaptability in a fast-paced sales and customer-service environment • Ability to work independently and collaboratively across multiple teams

🏖️ Avantages

• Medical, dental, and vision plans – start when you start! • Life insurance (self, spouse, children) • Paid time off (vacation, holiday, and personal/sick days) • 401(k) with 100% company match starting day 1 of employment, up to 5% of eligible compensation • Group Legal plan with Identity Theft Protection • Tuition reimbursement (up to $5,250 in the first year) • Annual community support to various organizations across the U.S. • Associate recognition & awards programs • Advancement opportunities • Collaborative work environment • FREE Cable One services for associates who live in a serviceable area • Up to $50/month cell phone stipend • Remote access to select premium channels

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