Dutch Customer Support Specialist – Automotive Industry

🕒 il y a 8 mois

Postuler Maintenant

Trouver des Emplois à Distance Similaires

Configurer une alerte email pour les nouveaux emplois

📊 Vérifiez votre score de CV pour ce poste

Améliorez vos chances d'obtenir un entretien en vérifiant votre score de CV avant de postuler.

Télécharger le CV

Speakit

Site WebLinkedInTous les Emplois

11 - 50 employés

🎯 Recrutement

🤝 B2B

👥 RH Tech

Recruitment • B2B • HR Tech

Speakit est une entreprise de recrutement dynamique, spécialisée dans la mise en relation de talents multilingues avec des opportunités d’emploi à travers l’Europe. Elle intervient dans plusieurs domaines, notamment le service client (customer support), les ventes (sales) et le support technique (technical support), en garantissant une transition fluide pour les candidats grâce à un accompagnement à la mobilité internationale (relocation). Speakit propose des services de recrutement permanent (CDI), de paie (payroll) et des solutions RH complètes à destination des candidats comme des entreprises, établissant de nouveaux standards en matière d’expérience candidat et client.

Description

• Handle incoming customer inquiries via phone, email and chat in Dutch. • Provide information about vehicles, service appointments, warranties and mobility assistance. • Support customers with roadside assistance requests and coordinate with service partners where needed. • Assist with account-related questions and escalate complex technical cases when required. • Record customer interactions accurately in the CRM system. • Deliver clear, empathetic, and professional communication to ensure customer satisfaction. • Stay up to date with brand policies, new models and service offerings.

🎯 Exigences

• Native-level Dutch and strong proficiency in English (spoken and written). • Previous experience in customer support, automotive services, or mobility assistance is a plus. • Excellent communication and problem-solving skills. • Ability to remain calm and professional in urgent or stressful situations (e.g., roadside support). • Strong organizational skills and attention to detail. • Comfortable using digital tools and CRM systems.

🏖️ Avantages

• 1,500 euros gross per month & 14 salaries per year. • Monthly performance bonus. • Relocation package for abroad candidates. • Work remotely all over Greece. • Free online Greek language courses. • Opportunity to represent a global leader in the automotive and mobility industry. • Full training on automotive products, services and customer care processes. • Supportive team environment with room for growth.