Senior Operations Analyst – Patient Financial Experience

🔥 il y a 21 heures

🏈 Alabama, Florida, +16 états de plus – Distant

🏈 Alabama – Remote 🐊 Florida – Remote 🌽 Illinois – Remote 🌾 Iowa – Remote 🌪️ Kansas – Remote 🐎 Kentucky – Remote ⚜️ Louisiana – Remote 🌲 North Carolina – Remote 🌪️ Oklahoma – Remote 🚗 Michigan – Remote 🏰 Missouri – Remote 🌴 South Carolina – Remote 🎸 Tennessee – Remote 🤠 Texas – Remote ⛷️ Utah – Remote ⚔️ Virginia – Remote ⛰️ West Virginia – Remote 🧀 Wisconsin – Remote

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🟠 Senior

⚙️ Opérations

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SSM Health

Site WebLinkedInTous les Emplois

10 000+ employés

🛡️ Assurance

💼 Conseil

📦 Logistique

💰 Debt Financing en 2019-11

Insurance • Consulting • Logistics

SSM Health est un système de santé catholique à but non lucratif servant des communautés à travers le Midwest. C'est l'un des plus grands systèmes de soins de santé catholiques aux États-Unis, opérant 23 hôpitaux et plus de 650 cabinets médicaux, ainsi que d'autres services de soins externes et virtuels dans l'Illinois, le Missouri, l'Oklahoma et le Wisconsin. SSM Health est dédiée à fournir des soins de haute qualité à travers un système de prestation de soins de santé complet et intégré. L'organisation valorise la diversité, l'inclusion, et la croissance professionnelle de ses 40 000 membres d'équipe. SSM Health est engagée dans des soins exceptionnels aux patients, illustrant un riche patrimoine de service depuis plus de 150 ans.

Description

• Provide advanced support to business operations • Influence business strategies through robust reporting and distilling of data • Facilitate conversations with leaders to apply data trends to improve business operations • Elicit business requirements for operational improvements among cross-functional teams • Guide the work of Operations Analysts and ensure business and operational needs are met • Provide guidance on complex data reporting and analytic matters impacting the region and ministry • Lead work of others within business operations when needed • Collaborate with key decision makers to solve business and operational problems • Interpret complex data, identify trends, establish and use benchmark data, create visualizations, and determine business impact and opportunities • Develop specifications for analytic and reporting needs through project teams and customer meetings • Gather data using databases and advanced query tools • Ensure reporting requirements are well-defined and data integrity and quality are maintained • Supply business and leadership with insights into daily and overall operations • Serve as a subject matter expert for the team • Partner with technical and build teams to establish operational reports and dashboards • Discover business needs and proactively offer options and solutions • Oversee evaluation, analysis, and development of reporting and analytical tools • Present information in clear, concise, and useful formats • Support operational reporting, business process redesign, and process improvement initiatives with data insights • Perform other duties as assigned

🎯 Exigences

• Bachelor's degree or equivalent combination of education and experience • Five years' experience • Knowledge of KPIs, industry benchmarks, and performance indicators in the patient financial experience space • Strong communication skills • Inquisitive nature • Self-motivation • Willingness to challenge the status quo • Investigative skills • Advanced data reporting and analytic techniques • Experience with databases and advanced query tools • Ability to interpret complex data, identify trends, establish and use benchmark data, and create data visualizations • Ability to develop analytic and reporting specifications • Ability to ensure data integrity and data quality • Ability to work with technical and build team members on reports and dashboards • Ability to work Monday through Friday, 8:00 a.m. to 4:30 p.m., with some flexibility • Must reside in AL, FL, GA, IL, IN, IA, KS, KY, LA, MI, MO, NC, OK, SC, TN, TX, UT, WV, or WI • Frequent keyboard use/data entry and ability to perform listed physical activities • Required professional license/certification: None

🏖️ Avantages

• One week of paid parental leave for eligible team members for newborns or newly adopted children, pro-rated based on FTE • Flexible Payment Options through DailyPay, offering eligible hourly team members instant access to earned, unpaid base pay before payday (fees may apply) • Upfront tuition coverage through FlexPath Funded for eligible team members • Comprehensive benefits package