Director of Membership

Emploi pas sur LinkedIn

🕒 il y a 9 jours

🦀 Maryland – Distant

infoinfo

💵 $60 000 - $65 000 / an

⏰ Temps Plein

🔴 Expert

👔 Directeur

🗣️🇺🇸🇬🇧 Anglais requis

D'où vient cette offre

Publiée sur la page carrières de Stringfellow Management Group, Inc., pas via un site d'emploi

Repérée par Remote Rocketship il y a 9 jours

Toujours ouverte sur le site de Stringfellow Management Group, Inc.. Vérifiée il y a 3 heures.

Logo of Stringfellow Management Group, Inc.

Stringfellow Management Group, Inc.

51 - 200 employés

Fondée en 2012

💼 Conseil

🤝 B2B

🤝 À but non lucratif

Consulting • B2B • Non-profit

Stringfellow Management Group, Inc. est une société de gestion d'associations accréditée par l'AMCI, offrant des services complets de gestion stratégique et de conseil aux sociétés professionnelles, associations commerciales et organisations à but non lucratif. SMG propose la gestion d'associations, la planification certifiée de réunions pour des événements en personne et virtuels, la gestion financière axée sur la conformité et le respect des normes, le leadership exécutif intérimaire et le soutien des programmes centrés sur les membres. L'entreprise met l'accent sur les meilleures pratiques, l'adoption de technologies (y compris le perfectionnement en IA), la gestion des risques (y compris les conseils en assurance cybernétique) et des partenariats basés sur la valeur pour aider les associations à atteindre leurs missions.

Description

• Oversee IAAI’s membership recruitment and retention programs based on guidance from the Membership Committee Chair, Executive Director, and Chief of Staff • Identify member database improvements and upgrades to improve accuracy, reporting systems, and user experience • Oversee the membership application process and manage coordinators processing applications • Prepare monthly dues billing, reminder notices, and special-case invoices through the AMS system • Pull new open invoice reports before monthly invoice removal • Manage the FireArson.com website and coordinate with the third-party webmaster • Support chapter relations related to membership • Prepare and distribute monthly Enhanced Chapter Reports • Create monthly membership and vetting reports for membership leadership • Correct accounts that have not updated properly and create reports to identify affected members • Track monthly membership numbers and retention • Terminate members for non-payment • Prepare monthly membership card reports • Update invoices as requested by individuals or organizations • Create membership reports for mid-year and annual meetings • Create and maintain staff SOPs for member-related functions and dues invoice management • Troubleshoot the MemberSuite database and work toward database solutions • Respond to member phone calls and emails as backup to coordinators • Cross-train on SOPs and technology platforms • Support the Director of Certifications with ITC-related functions • Support the Chief of Staff with board-related functions, meetings, committee activities, and meetings

🎯 Exigences

• Minimum 3 years’ experience in association management • Bachelor’s degree preferred • Ability to manage multiple projects at once and move projects ahead in a deadline driven environment • High degree of organization and attention to detail • Ability to manage high volume of emails with timely responses • Ability to adapt in a fast paced, team-oriented environment • Proficiency in Microsoft Office Suite including Outlook, Word, and Excel • Experience working within MemberSuite AMS a plus • Exceptional customer service attitude • Positive, team-player attitude • Ability to lift up to 25 lbs., as needed • Travel to attend annual International Training Conference (ITC) • Ability to work predominantly in a telecommuting arrangement • Cover letter required with application

🏖️ Avantages

• Medical, dental, vision, and more • 401(k) with matching • Generous paid time off • Flexible and hybrid work schedules • Learning and growth opportunities • Attendance at the annual International Training Conference (ITC)

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