Associate Client Operations Manager

🕒 il y a 16 jours

🇺🇸 États-Unis – Télétravail

💵 $60 000 - $65 000 / an

⏰ Temps Plein

🟢 Junior

🟡 Intermédiaire

⚙️ Opérations

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Stylitics

Site WebLinkedInTous les Emplois

51 - 200 employés

Fondée en 2011

📣 Marketing

🍽️ Alimentation et boissons

💼 Conseil

💰 €80 000 000 Series C en 2022-04

Marketing • Food & Beverage • Consulting

Stylitics est une entreprise SaaS de commerce électronique pilotée par l'IA qui fournit des solutions de commerce inspirant pour les détaillants. Sa plateforme offre un stylisme IA, des assemblages/groupements de produits automatisés, un enrichissement de catalogue, des images IA générées sur les modèles, du shopping visuel (vision par ordinateur) et des recommandations de produits personnalisées pour stimuler le panier moyen (AOV), la conversion et la fidélité. Stylitics sert de grands détaillants, permettant aux équipes de merchandising et de commerce électronique de créer des expériences achetables et organisées sur les pages de détail des produits et les canaux.

Description

• Lead client projects to ensure successful and on-time launches • Deliver an exceptional level of program support to clients • Develop and deploy initiatives to continuously improve the Client Operations process, workflow, and communication • Oversee all styling programs for clients and help to improve and expand their impact • Communicate and collaborate effectively with the Client Success, Styling, Image Editing, and Integration teams to define and meet client requirements • Work closely with the Product and Engineering teams to ensure clients are optimizing our latest features and products. • Create and manage documentation for clients to organize processes • Oversee image editing quality and delivery for clients • Monitor feed-related integration for your clients to ensure accuracy of product catalogs • Responsible for recording and reporting daily, weekly and monthly data and analyzing results to monitor the completion of client requests • Translate client requests into internal briefs to initiate projects • Maintain a level of excellence across documentation, organization, requirement-gathering, and delivery • Participate in developing new business strategies and experiences for clients • Support and educate broader teams within the company relating to Styling, Image Editing, and Integration processes and best practices

🎯 Exigences

• BA/BS degree from an accredited college or university • 1-4 years experience supporting clients or within operations • Ability to lead projects with detailed requirements and meet tight deadlines • Multi-tasker who proactively seeks out opportunities to support the team • Highly organized and detail-oriented • Solution-oriented and analytics-minded • You have a leader mindset: someone flexible and who prioritizes continuous improvement • Someone who sees themself working day to day in an environment and culture driven by our values

🏖️ Avantages

• Vision and dental insurance options that are fully covered by us • Medical plan coverage, with options that start at no cost to you • Competitive salary along with career planning for the future • For this role, stock options in a company that is growing rapidly and successfully • Commuter benefits program • Company matched 401k plan to help plan for your future • Generous paid time off policies • Work events - both virtual and in person • Access to ClassPass - a company paid benefit giving you access to numerous physical and mental well being needs • Working with fun, hardworking, nice people who are committed to making a difference