Education Manager

🕒 il y a 29 jours

🇺🇸 États-Unis – Télétravail

⏰ Temps Plein

🟡 Intermédiaire

🟠 Senior

👔 Manager

👻 Score fantôme 11%

infoinfo

🗣️🇺🇸🇬🇧 Anglais requis

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Sumsub

501 - 1000 employés

Fondée en 2015

💼 Conseil

⚖️ Juridique

📦 Logistique

💰 €30 000 000 Series B - Sumsub en 2022-12

Consulting • Legal • Logistics

Sumsub est une entreprise technologique axée sur la conformité qui propose des solutions SaaS pour la surveillance des transactions, la conformité des produits ainsi qu’un support opérationnel et avant-vente associé pour les entreprises. La société semble exploiter une plateforme en ligne avec des rôles dans les opérations, le juridique/la conformité et le support technique, et cible d'autres entreprises avec ses services et outils.

Description

• Own the complete learning cycle for technical and customer-facing teams, from identifying needs through structured tracks, workshops, courses, assignments, and assessments • Convert complex product, technical, and business topics into practical learning experiences for diverse audiences • Create educational assets including courses, playbooks, guides, and simulations • Facilitate interactive sessions for global, distributed teams • Use AI tools for research, content creation, personalization, and assessment building while maintaining quality control • Partner with Product, Product Marketing, Sales, and Customer Success on educational programs aligned with launches and business priorities • Define and track learning metrics such as retention, completion, on-the-job application, and performance impact • Maintain a centralized library of reusable educational assets • Manage multiple learning initiatives independently from concept through rollout

🎯 Exigences

• 3+ years in L&D, Instructional Design, or Enablement • Ideally experience within a SaaS, IT, or Fintech environment • Strong grasp of adult learning principles (LXD) • Proven track record designing multi-channel learning programs, not just one-off webinars • Hands-on experience using AI tools for content generation, research, and analytics • Ability to critically evaluate AI output for accuracy • Outstanding presentation skills for technical and non-technical stakeholders across time zones and cultures • Focus on practical application and measurable business impact • Self-driven and organized • Skilled at working with SMEs, product leaders, and executive stakeholders • Comfortable with modern LMS platforms, design tools, and emerging workplace technologies • Advanced to fluent English (C1+ or native-level) • Strong executive communication, presentation, and copy-editing skills

🏖️ Avantages

• Remote-first, trust-based culture with no mandatory office days or attendance trackers • Choice of offices or coworking spaces where available • Flexible working hours with no fixed 9-to-5 schedule • Birthday holiday • 10 personal days each year • Seven sick days without paperwork • Extra time off around Christmas and New Year • Personal development plans and learning opportunities • Role-specific events covered, including design conferences and marketing forums • Financial bonuses for marriage and welcoming a new baby • Fully covered team offsites a few times a year • Access to required work tools and hardware • Equal opportunity, diverse and inclusive workplace

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