Director – Research

🕒 il y a 2 mois

🗽 New York – Distant

infoinfo

⏰ Temps Plein

🔴 Expert

👔 Directeur

🗣️🇺🇸🇬🇧 Anglais requis

D'où vient cette offre

Publiée sur la page carrières de Sutherland, pas via un site d'emploi

Repérée par Remote Rocketship il y a 2 mois

Toujours ouverte sur le site de Sutherland. Vérifiée il y a 10 heures.

Logo of Sutherland

Sutherland

10 000+ employés

Fondée en 1986

🏥 Santé

🛡️ Assurance

✈️ Tourisme

💰 €300 000 000 Secondary Market en 2014-10

Healthcare • Insurance • Travel

Sutherland est une entreprise mondiale spécialisée dans la transformation numérique et les services d'externalisation des processus métier. Ils exploitent des technologies avancées telles que l'intelligence artificielle, l'automatisation et l'ingénierie du cloud pour améliorer les performances numériques et optimiser les opérations commerciales critiques. Sutherland propose une variété de services, y compris l'expérience client numérique (CX), des solutions technologiques d'entreprise et l'automatisation intelligente dans divers secteurs tels que la banque, la santé et les télécommunications. Leur objectif est de fournir des résultats mesurables, d'améliorer les expériences client et de permettre l'agilité des entreprises grâce à des solutions numériques innovantes.

Description

• Manage and grow a portfolio of named Financial Markets accounts across Investment Banking, Asset Management, Private Equity, Pension Funds, and large Corporates • Own account-level revenue targets, including expansion, renewals, cross-sell, and upsell opportunities • Develop deep client relationships across Research, Strategy, Investment Operations, Data, Analytics, Finance, and CXO-level stakeholders • Identify opportunities within existing accounts by understanding client priorities, operating challenges, budget cycles, and transformation agendas • Generate new leads through outreach, referrals, client mapping, industry research, thought leadership follow-up, and relationship-led prospecting • Build account plans including stakeholder maps, engagement footprint, whitespace opportunities, competitor presence, and growth strategy • Position Sutherland’s professional services across Investment Research, Portfolio Monitoring, Market Research, ESG Research, Investment Reporting, Automation, and Analytics • Collaborate with Sales, Delivery, Solutioning, Research Leadership, and offshore subject matter experts to shape client propositions • Support proposal development, commercial discussions, pricing inputs, solution design, and contract renewal processes • Deliver pitches and business reviews to senior stakeholders • Maintain account management cadence, pipeline tracking, opportunity follow-up, CRM hygiene, revenue forecasting, and client touchpoint planning • Identify service issues, escalation risks, delivery gaps, and opportunities to improve engagement quality • Partner with delivery teams to position Sutherland as a strategic partner • Support marketing and dissemination of thought leadership at industry forums • Travel as required for client meetings, account reviews, and industry events

🎯 Exigences

• Minimum 6–10 years of progressive experience in account management, business development, enterprise sales, or client relationship management • Graduate degree required • Master’s degree in Finance, Economics, Business, or a related discipline preferred • Strong understanding of Financial Markets, including Investment Banking, Asset Management, Private Equity, Sell-side Research, Investment Operations, and Research & Analytics services • Experience managing named accounts, developing account plans, identifying whitespace opportunities, and growing revenue within existing client relationships • Commercially astute and financially literate, with comfort discussing research, analytics, data, reporting, and managed services with senior client stakeholders • Experience selling or managing professional services, research services, offshoring, outsourcing, analytics, data management, or financial services solutions highly desirable • Strong client service orientation and ability to build trusted, long-term relationships across multiple stakeholder levels • Strong sales discipline, including pipeline creation, opportunity qualification, revenue forecasting, proposal coordination, and follow-through • Strong presentation, communication, and negotiation skills, with ability to engage Head of Function and CXO-level stakeholders • Previous experience in a front-office, research, investment operations, consulting, or financial services environment is an advantage

🏖️ Avantages

• Remote work • Confidential handling of application information according to EEO guidelines • Voluntary Administrative EEO record completion; inclusion or exclusion of data will not affect employment decisions

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