Enterprise Account Manager

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SwiftConnect

Site WebLinkedInTous les Emplois

51 - 200 employés

Fondée en 2020

🔌 API

🤝 B2B

☁️ SaaS

API • B2B • SaaS

SwiftConnect est un développeur de la technologie Street-to-Seat™ qui innove le contrôle d'accès physique avec la gestion des autorisations et des identifiants en temps réel. En adoptant une approche axée sur le logiciel, SwiftConnect offre une plateforme unifiée qui s'intègre aux systèmes de contrôle d'accès existants, permettant l'accès mobile via des dispositifs tels que l'Apple Wallet. Leurs solutions répondent aux environnements de travail hybrides et flexibles, permettant une gestion fluide des espaces à travers plusieurs propriétés tout en garantissant un contrôle d'accès programmatique et automatisé pour les entreprises et les propriétaires immobiliers.

Description

• Act as the primary point of contact for assigned enterprise accounts, assuming full relationship ownership from Sales and executive leadership post-close. • Prioritize tenant deployments and coordinate successful implementation in collaboration with cross-functional teams. • Lead and deliver Quarterly Business Reviews (QBRs) with enterprise clients, presenting performance metrics, identifying growth opportunities, and aligning on strategic goals. • Own and execute a regular standing meeting cadence with each enterprise account (e.g., monthly or bi-weekly check-ins) to maintain relationship continuity, surface risks early, and track progress against goals. • Own the full contract renewal cycle for assigned accounts — from early-stage planning and risk assessment through negotiation and execution — ensuring on-time renewals and contract growth. • Monitor customer health and adoption metrics, identify risks early, and drive proactive strategies to ensure retention and value realization. • Build structured account success plans that align SwiftConnect solutions to customer goals and measurable outcomes. • Identify and target new landlords based upon Street-to-Seat offerings within your Enterprise Accounts.

🎯 Exigences

• 5+ years of experience in enterprise account management, customer success, or partnership. • Excellent communication and relationship-building skills. • Ability to manage multiple stakeholders and prioritize competing demands. • Familiarity with smart access systems (e.g., HID, Allegion, Wavelynx) and enterprise platforms (e.g., Apple, Google) is a plus. • Comfortable hosting events and client-facing engagements. • Highly organized, strategic thinker with a proactive mindset

🏖️ Avantages

• Health insurance • 401(k) matching • Remote work options