Field Service Engineer, Deployment

🔥 il y a 21 heures

🇺🇸 États-Unis – Télétravail

💵 $71 000 - $97 900 / an

⏰ Temps Plein

🟢 Junior

🟡 Intermédiaire

🔧 Ingénieur Service Itinérant

🦅 Parrain de Visa H1B

info

🗣️🇺🇸🇬🇧 Anglais requis

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Logo of Symbotic

Symbotic

501 - 1000 employés

Fondée en 2007

📦 Logistique

💼 Conseil

🍽️ Alimentation et boissons

Logistics • Consulting • Food & Beverage

Symbotic est une entreprise d'automatisation industrielle qui propose une plateforme d'automatisation d'entrepôt de bout en bout, alimentée par l'intelligence artificielle. Cette plateforme combine des robots mobiles autonomes, une vision avancée et des capteurs, ainsi qu'un logiciel d'orchestration pour moderniser les chaînes d'approvisionnement. Son système intègre du matériel et des logiciels intelligents pour augmenter le débit, la précision et la densité de stockage au bénéfice des clients du commerce de détail, de l'alimentation, des produits de grande consommation (PGC) et du commerce de gros, résolvant ainsi les contraintes de main-d'œuvre et les inefficacités opérationnelles dans les opérations de distribution et de logistique.

Description

• Lead and support on-site deployments of autonomous robotic systems, including installation, calibration, commissioning, and startup activities • Troubleshoot and resolve mechanical, electrical, and software issues in real time • Perform preventive maintenance, inspections, and system health checks • Support remote diagnostics and respond to escalations with Engineering and Technical Support teams • Train customer operators and site personnel on system operation, safety procedures, and best practices • Document field service activity, including repairs, troubleshooting steps, photos, and site conditions • Travel frequently to customer sites, up to 100% of the time • Work independently in dynamic warehouse and industrial environments • Share field insights with Engineering, Product, and Support teams to improve reliability, deployment processes, and customer experience

🎯 Exigences

• Bachelor’s degree in Engineering, Robotics, Mechatronics, or related technical field, or equivalent hands-on experience • Minimum of 2 years of experience in field service, robotics, automation, industrial equipment, or a similar technical role • Strong troubleshooting skills across mechanical, electrical, and basic software systems • Ability to read and interpret schematics, wiring diagrams, and technical drawings • Experience using hand tools, diagnostic equipment, and technical documentation • Strong communication skills with customers and cross-functional internal teams • Willingness and ability to travel frequently • Valid driver’s license • Ability to lift or work around industrial equipment as needed • Ability to work at heights of up to 45 feet and within restrictive areas of 24 inches • Ability to regularly lift and/or move up to 50 pounds • Compliance with safety requirements and protocols, including lockout/tagout and fall protection • Ability to work approximately 75% of the time on construction sites with required PPE • Ability to work in temperatures ranging from 105° to 32° Fahrenheit

🏖️ Avantages

• Medical, dental, vision, and disability benefits • 401K • PTO and/or other benefits • Business travel expenses reimbursed based on program guidelines • Eligible employees may receive a corporate credit card based on role and travel requirements

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