Senior Director, Field Performance

Emploi pas sur LinkedIn

🕒 il y a 28 jours

🌽 Illinois – Distant

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💵 $155 000 - $170 000 / an

⏰ Temps Plein

🟠 Senior

👔 Directeur

👻 Score fantôme 2%

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🗣️🇺🇸🇬🇧 Anglais requis

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Logo of TAG - The Aspen Group

TAG - The Aspen Group

10 000+ employés

🏥 Santé

⚕️ Assurance santé

Healthcare • Healthcare Insurance

TAG - The Aspen Group est une entreprise qui vise à révolutionner le secteur des soins de santé en améliorant la prise en charge et l'expérience des patients dans divers domaines, y compris la dentisterie et les soins médicaux sans rendez-vous. Le groupe soutient ses marques pour éliminer les obstacles aux soins dentaires, favoriser le développement professionnel et apporter des contributions significatives à l'industrie de la santé. Avec un engagement à responsabiliser ses équipes, The Aspen Group vise à restaurer les sourires et la confiance, rendant les soins de santé accessibles et bienveillants.

Description

• Serve as a key leader driving sales execution, revenue growth, operational excellence, performance improvement, and leadership effectiveness across the field organization • Provide operational and day-to-day management for the Field Performance and Improvement Program • Directly oversee a team of field performance leaders • Lead center selection, performance monitoring, intervention planning, and graduation criteria • Develop and execute initiatives to improve sales, operational, financial, and patient experience metrics • Partner with Regional Business Directors, center leaders, and cross-functional teams to implement targeted improvement strategies • Monitor program effectiveness and recommend enhancements to methodology, performance targets, and accountability structures • Analyze performance data and trends to identify risks, opportunities, and areas requiring additional support • Build and execute tailored action plans to accelerate business performance • Maintain performance benchmarks, monitoring mechanisms, and success metrics • Ensure sustainable performance gains through coaching, follow-up, and accountability processes • Onboard, train, coach, mentor, and develop Regional Business Directors and emerging field leaders • Develop tools, resources, best practices, leadership training, and performance management programs • Support implementation and day-to-day execution of new performance strategies • Create processes and employ change management tactics that drive initiative adoption and execution • Monitor performance, identify barriers, coordinate cross-functional solutions, and provide data-driven recommendations for strategic decision-making

🎯 Exigences

• Bachelor's degree in Business Administration, Healthcare Administration, Management, or a closely related field (e.g., Organizational Leadership, Health Sciences) • 8+ years of progressive leadership experience in multi-site operations, field leadership, business performance, or operational excellence roles • 5+ years of experience leading performance improvement initiatives across multiple locations or regions • Demonstrated success driving operational and financial results through coaching and leadership development • Strong analytical, strategic planning, and problem-solving skills • Excellent communication, presentation, and executive influence skills • Proven ability to manage multiple priorities in a fast-paced environment • Willingness and ability to travel extensively (up to 50-75%, as needed) • Experience in healthcare, dental, medical services, or other multi-unit service organizations • Experience developing leadership training programs and succession planning initiatives • Knowledge of performance management systems, operational metrics, and business analytics • Effectively leverages AI agents • Proficient in Microsoft Office Suite and Collaboration Tools

🏖️ Avantages

• Paid time off • Health insurance • Dental insurance • Vision insurance • 401(k) savings plan with match • Bonus/incentives

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