Vendor Relations Manager

🕒 il y a 2 jours

🤠 Texas – Distant

🤠 Texas – Remote

⏰ Temps Plein

🟡 Intermédiaire

🟠 Senior

💰 Responsable de comptes

🦅 Parrain de Visa H1B

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Telnyx

Site WebLinkedInTous les Emplois

201 - 500 employés

Fondée en 2015

📡 Télécommunications

☁️ SaaS

🤖 Intelligence artificielle

💰 €2 100 000 Seed Round en 2014-08

Telecommunications • SaaS • Artificial Intelligence

Telnyx est une plateforme modulaire et native du cloud qui permet la création d'applications de communication et de connectivité personnalisées. Elle offre une suite complète d'API accessibles via des SDK intuitifs et des outils web. Telnyx propose des solutions de connectivité alimentées par l'IA, des réseaux programmables, des cartes SIM pour l'IoT, et des réseaux privés mondiaux pour des services de communication de haute qualité. Leur plateforme est conçue pour améliorer l'expérience client grâce à des solutions vocales alimentées par l'IA et offre des services d'IA à faible latence utilisant une infrastructure alimentée par GPU. Telnyx soutient diverses industries en fournissant des outils pour construire des solutions de communication et de connectivité sécurisées, évolutives et innovantes dans le monde entier.

Description

• Own Vendor Relationships End-to-End: Serve as primary contact for assigned vendors across datacenter, colocation, and connectivity providers. Manage the full lifecycle — onboarding, contract negotiation, renewals, escalations, and offboarding. • Lead Commercial Negotiations: Negotiate pricing, contract terms, SLAs, and NRC/MRC structures. Develop comparison frameworks and present recommendations with clear trade-offs. • Run RFQ Processes: Design and manage RFQ/RFP workflows for new vendor evaluations and expansion projects. Collect, normalize, and analyze vendor proposals to support sourcing decisions. • Manage Network & Connectivity Procurement: Source and negotiate IP transit, private point-to-point circuits, wavelengths, dark fiber, and cross-connects alongside datacenter/colocation deals. • Track & Report Vendor Performance: Maintain contract databases, track SLA compliance, and produce regular reporting on vendor spend, renewal timelines, and performance against commitments. • Manage Vendor Escalations: Own incident and escalation workflows — coordinate RFO/RCA processes, drive resolution with vendors, and ensure contractual remedies are pursued. • Cross-Functional Coordination: Work with network engineering, legal, finance, and procurement on vendor-related initiatives, contract reviews, and infrastructure planning. • Process Improvement: Identify and implement improvements to vendor management workflows, tracking systems, and operational playbooks.

🎯 Exigences

• 3–5+ years in vendor management, procurement, or supply chain — ideally in datacenter, colocation, telecom, or cloud infrastructure • Direct experience negotiating vendor contracts (MSAs, SOWs, SLAs) with demonstrated cost savings or improved terms • Strong analytical skills — comfortable normalizing multi-vendor comparisons across pricing structures, currencies, and contract terms • Clear, professional written and verbal communication — you'll represent Telnyx externally with vendors • Proficiency with Google Workspace; experience with project management tools (Jira, Salesforce, or equivalent) • Self-directed and organized — able to manage a growing vendor portfolio without heavy oversight • Comfortable leveraging AI tools to improve productivity and streamline workflows • Basic understanding of networking and connectivity concepts (IP transit, point-to-point circuits, cross-connects) — enough to read proposals and engage technical stakeholders

🏖️ Avantages

• Competitive salary • Flexible working hours • Professional development opportunities