Account Manager, Payer Solutions

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🕒 il y a 1 jour

🏰 Missouri – Distant

🏰 Missouri – Remote

⏰ Temps Plein

🟡 Intermédiaire

🟠 Senior

💰 Responsable de comptes

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The Cigna Group

Site WebLinkedInTous les Emplois

10 000+ employés

🏥 Santé

🛡️ Assurance

Healthcare • Insurance

Le Groupe Cigna est une entreprise mondiale de services de santé qui propose des produits et avantages d'assurance médicale, dentaire, pharmaceutique, comportementale et complémentaire aux particuliers, familles, employeurs, courtiers, prestataires de soins et bénéficiaires de Medicare. Il offre des plans de groupe parrainés par l'employeur, des plans individuels et familiaux (y compris les offres d'Inscription Ouverte), Medicare, une assurance maladie internationale couvrant plus de 200 pays, et des services numériques aux membres via la plateforme myCigna (y compris la télésanté et la gestion des réclamations). Ses produits sont fournis par le biais de filiales opérationnelles telles que Cigna Health and Life Insurance Company et d'autres affiliés régionaux.

Description

• Manage day-to-day client relationships through comprehensive knowledge of clients’ benefit plans and product offerings • Interact daily with clients, consultants, and producers to provide preventative consultation, analysis, and issue resolution • Manage and execute client benefit requests, including benefit changes, product upsells, new groups, terminations, and escalated issues • Lead new group and product implementations, including internal meetings to ensure collaboration, timelines, and quality standards • Lead client-centric team meetings to review operational performance against client expectations and needs • Collaborate with Account Directors and cross-functional operational teams on client activity, expectations, and service needs • Review performance metrics to promote client satisfaction, profitability, and retention

🎯 Exigences

• Bachelor’s degree in a related field or equivalent experience • Ability to work in a fast-paced entrepreneurial environment and adapt to changing priorities and requirements • Strong organizational skills and attention to detail • Ability to work independently and manage, prioritize, and handle numerous tasks simultaneously • Strong written and verbal communication skills • Team-oriented and able to thrive in a matrix environment • Experience collaborating with multiple matrix partners • Self-motivated and driven • Client-facing skills • Solid computer skills, including the ability to build PowerPoint presentations and learn new programs • For occasional or permanent home work, cable broadband or fiber optic internet service with at least 10 Mbps download and 5 Mbps upload