Business Integration Analyst

🕒 il y a 23 jours

🇬🇧 Royaume-Uni – Télétravail

⏰ Temps Plein

🟡 Intermédiaire

🟠 Senior

🧐 Analyste

👻 Score fantôme 12%

Ce que ça veut dire : la probabilité que cette offre reste ouverte sans recrutement actif.Comment le lire : 60 % ou plus, on pense que c'est une offre fantôme. Un score plus bas est moins inquiétant.Comment on la calcule : ancienneté, republications, postes ouverts vs taille de l'équipe, rapidité de clôture, et si le salaire est indiqué.À noter : une estimation à partir de données publiques, pas un jugement sur l'entreprise. De vraies offres peuvent avoir un score élevé, alors prenez-le comme un indice, pas comme un fait.

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The Citation Group

Site WebLinkedInTous les Emplois

1001 - 5000 employés

Fondée en 1995

📋 Conformité

☁️ SaaS

👥 RH Tech

💰 Private equity en 2025-01

Compliance • SaaS • HR Tech

Le Citation Group est une entreprise mondiale de gestion des risques en conformité et en milieu de travail qui aide les entreprises à protéger les personnes, les réputations et l'environnement. Il propose un mélange de services de conseil (RH et droit du travail, santé et sécurité, certifications telles que ISO/NDIS/SSIP), de vérification des antécédents, de conseils en cybersécurité et de gestion de la durabilité et des déchets, ainsi que des produits technologiques — une plateforme de conformité, de l'apprentissage en ligne, des capacités de paie et de vérification d'identité. L'entreprise opère au Royaume-Uni, en Australie, en Nouvelle-Zélande et au Canada, signale une utilisation à grande échelle de logiciels et un nombre important de clients, et s'est développée par le biais d'acquisitions et d'investissements pour élargir ses offres de paie, d'identité numérique et de technologie RH.

Description

• Lead structured discovery of each acquired business at the point of onboarding into the integration programme • Document current-state processes, systems, data flows, commercial models, and organisational structure • Produce a clear, evidenced as-is baseline that informs integration design decisions and surfaces early risks • Ensure discovery outputs are shared with the Enterprise Architect to support end-state architecture design • Translate discovery findings and integration objectives into structured, actionable requirements • Work with workstream leads and business SMEs to capture functional and non-functional requirements across commercial, operational, technology, and people dimensions • Own the requirements register for each integration, maintaining traceability from business need through to delivery • Validate requirements with stakeholders and ensure sign-off prior to solution design • Define the target operating model for each acquired business post-integration, covering organisational structure, roles, processes, and ways of working • Identify gaps between the current state and the target model, and frame these as integration decisions or workstream inputs • Ensure the operating model is aligned with Citation Group's wider organisational standards and the specific commercial rationale for the acquisition • Map end-to-end customer journeys for all cross-sell opportunities identified through the integration • Work with Commercial, Marketing, and Product stakeholders to design target journeys that maximise revenue realisation from the acquired customer base • Ensure cross-sell journey designs are documented and handed over to delivery teams with sufficient clarity to act • Design target-state processes across key integration workstreams, including customer onboarding, account management, billing, support, and offboarding • Produce process maps (swimlane or equivalent) to the level of detail required for system configuration, training, and operational handover • Identify process risks, dependencies, and exception flows, and ensure these are captured in the programme RAID log • Support the Integration Programme Director in maintaining business case integrity throughout delivery — tracking whether integration activity remains aligned to the original value creation thesis • Flag material deviations from the original commercial rationale and bring these to SteerCo attention with supporting evidence • Contribute to post-integration reviews by evaluating whether business case assumptions proved accurate and documenting lessons for future acquisitions

🎯 Exigences

• Proven experience as a Business Analyst in complex change, transformation, or integration programmes • Strong process analysis and mapping skills; able to conduct discovery independently and document findings clearly • Ability to translate business complexity into structured requirements that delivery teams can act on • Experience designing operating models or customer journeys in a commercial environment • Excellent stakeholder engagement skills — comfortable working with senior leaders and operational SMEs alike • Strong written communication; able to produce high-quality documentation under programme time pressure. • Experience in M&A integration or post-deal transformation (Desirable) • Familiarity with SaaS, eLearning, HR tech, or compliance services businesses (Desirable) • Exposure to CRM/billing platform migrations (Salesforce, Dynamics, Chargebee, Stripe) (Desirable) • Understanding of commercial cross-sell and upsell flows (Desirable) • Experience of working with HR, Payroll, WFM , Health & Safety, Compliance, ISO, verification products (Desirable) • Project Management skills (Desirable) • Experience working in a PE-backed, multi-entity environment (Desirable)

🏖️ Avantages

• 25 Days of Holiday + 8 Bank Holidays • Birthday Bliss: Your birthday isn’t just another day on the calendar; it’s YOUR day! Enjoy it in style with a day off, because at Citation, we believe in celebrating YOU. • Post-Wedding Bliss: Newlyweds, we’ve got something special for you too! Extra one week of holiday to bask in the glow of post-wedding happiness. • Growing Families : We’re all about supporting our Citation family, and that includes expectant parents. Vouchers and special perks await to celebrate the newest addition to your family. • Healthcare cash plan: Your well-being is our priority. That’s why we offer private healthcare to ensure your peace of mind and keep you feeling your best.