E-Commerce Operations Assistant

🕒 il y a 2 mois

🗽 New York – Distant

🗽 New York – Remote

⏰ Temps Plein

🟡 Intermédiaire

🟠 Senior

🛍️ Spécialiste e-commerce

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The Hello Team

Site WebLinkedInTous les Emplois

1001 - 5000 employés

Fondée en 2021

🏥 Santé

🛡️ Assurance

📦 Logistique

Healthcare • Insurance • Logistics

The Hello Team est un fournisseur B2B de solutions d'embauche offshore structurée et de gestion de main-d'œuvre. Ils recrutent, embauchent et gèrent des équipes dédiées nearshore et offshore dans plus de 30 pays, offrant des services de personnel à distance, des services BPO, des services de réponse téléphonique et la mise en place de centres d'appels avec un recrutement sur le terrain, une supervision opérationnelle basée aux États-Unis, de la formation et une gestion de la main-d'œuvre en temps réel. L'entreprise met l'accent sur la responsabilité, le suivi des performances et l'alignement culturel pour les clients dans les secteurs de la santé, de l'assurance, de l'immobilier, des services professionnels et d'autres secteurs.

Description

• Create, optimize, and maintain product listings across various e-commerce platforms • Create product photos and videos using AI tools and coordinate with Fiverr freelancers as needed • Assist with social media marketing initiatives, including TikTok advertising campaigns • Manage and optimize advertisements on Amazon and other online marketplaces • Handle customer inquiries and provide customer support • Assist with packaging projects and product improvement initiatives • Manage returns, resolve customer issues, and help improve customer satisfaction • Perform other duties related to the position as assigned

🎯 Exigences

• Proficient level of English (written and spoken) • Excellent professional and communication skills • Experience with Amazon, Shopify, Walmart Marketplace, or similar platforms • Familiarity with AI tools is preferred • Experience in e-commerce, operations, administrative support or related roles • Experience utilizing reporting tools such as Excel, Google Sheets, Shopify, and Amazon reports is preferred • Strong organizational, time-management, and multitasking skills • Detail-oriented with strong accountability, problem-solving, and critical-thinking skills • Previous e-commerce, online retail, or marketplace experience preferred • Proven ability to meet deadlines consistently in a fast-paced environment • Comfortable working within structured processes and established workflows • Ability to quickly learn new systems, software, and workflows • Proficiency with Microsoft Office (Word, Excel, Outlook), and standard business tools (email, spreadsheets, document management) • Out-of-the-box thinker, highly adaptable, reliable, self-motivated, and confident approach • Positive attitude and the ability to learn and adapt quickly • Ability to understand and follow established processes accurately with minimal supervision • Ability to work U.S. Eastern Time (New York) business hours

🏖️ Avantages

• 100% remote work • Full-time position with 40 hours weekly • Great work environment with potential for growth