Senior Manager – Digital Product Solutions

🕒 il y a 2 jours

🔔 Pennsylvania – Distant

🔔 Pennsylvania – Remote

⏰ Temps Plein

🟠 Senior

👔 Manager

🦅 Parrain de Visa H1B

Cette entreprise a parrainé des visas H1B par le passé.

👻 Score fantôme 10%

Ce que ça veut dire : la probabilité que cette offre reste ouverte sans recrutement actif.Comment le lire : 60 % ou plus, on pense que c'est une offre fantôme. Un score plus bas est moins inquiétant.Comment on la calcule : ancienneté, republications, postes ouverts vs taille de l'équipe, rapidité de clôture, et si le salaire est indiqué.À noter : une estimation à partir de données publiques, pas un jugement sur l'entreprise. De vraies offres peuvent avoir un score élevé, alors prenez-le comme un indice, pas comme un fait.

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Thermo Fisher Scientific

Site WebLinkedInTous les Emplois

10 000+ employés

Fondée en 1956

🏥 Santé

📦 Logistique

🏭 Fabrication

Healthcare • Logistics • Manufacturing

Thermo Fisher Scientific est le leader mondial dans le service aux sciences, avec un chiffre d'affaires annuel de plus de 40 milliards de dollars. Leur mission est de permettre à leurs clients de rendre le monde plus sain, plus propre et plus sûr en soutenant la recherche en sciences de la vie, en résolvant des défis analytiques complexes, en augmentant la productivité des laboratoires et en améliorant la santé des patients grâce aux diagnostics et au développement de thérapies révolutionnaires. Avec une équipe mondiale, ils offrent des technologies innovantes et des services pharmaceutiques à travers des marques telles que Thermo Scientific, Applied Biosystems, Invitrogen, Fisher Scientific, Unity Lab Services, Patheon et PPD.

Description

• Build trusted customer relationships and lead discovery sessions, workshops, interviews, and workflow reviews • Understand customer goals, pain points, business processes, and desired outcomes • Translate customer needs into business requirements, use cases, functional and technical specifications, user stories, data/integration requirements, and acceptance criteria • Validate requirements and proposed solutions with customers and technical teams • Create, maintain, and continuously refine a structured backlog of customer and product requirements • Synthesize requests across customers, industries, use cases, and segments to identify common themes and reusable solutions • Prioritize requirements and partner with product leadership and engineering to incorporate priorities into roadmaps and release plans • Communicate priorities, tradeoffs, dependencies, and expected timelines to stakeholders • Analyze customer feedback and usage patterns to identify recurring problems, unmet needs, emerging opportunities, and segment differences • Share customer insights with IT, engineering, sales, customer success, implementation, and leadership teams • Partner with engineering, IT, customer experience, security, data, commercial, and global client services teams • Represent the product in strategic customer discussions, roadmap reviews, and solution-design sessions • Support product launches through documentation, enablement materials, release communications, and customer-facing presentations

🎯 Exigences

• Bachelor's degree in Business, Information Systems, Computer Science, Engineering, Product Management, or a related discipline, or equivalent relevant experience • Advanced degree or relevant product/Agile certification preferred • Demonstrated experience in a customer-facing product, solutions, business analysis, product ownership, or technical consulting role • Experience conducting customer discovery and translating business needs into functional requirements, technical specifications, user stories, data/integration requirements, and acceptance criteria • Experience creating, refining, and prioritizing product backlogs and synthesizing feedback across multiple customers or segments • Sufficient technical fluency to work effectively with software engineers, architects, data teams, and integration specialists • Experience with enterprise customers, enterprise software/SaaS, APIs, integrations, data products, workflow automation, Agile methods, or product-management tools preferred • Excellent written, verbal, presentation, and executive-level communication skills • Ability to navigate ambiguity, influence cross-functionally, and translate between business and technical audiences