National Accounts Specialist

🕒 il y a 17 jours

🐊 Florida, North Carolina, +1 états de plus – Distant

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⏰ Temps Plein

🟢 Junior

🟡 Intermédiaire

🚫👨‍🎓 Aucun diplôme requis

👻 Score fantôme 12%

infoinfo

🗣️🇺🇸🇬🇧 Anglais requis

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Logo of TriMark USA

TriMark USA

1001 - 5000 employés

Fondée en 1998

🍽️ Alimentation et boissons

🤝 B2B

🏨 Hôtellerie

Food & Beverage • B2B • Hospitality

TriMark USA est le principal fournisseur nord-américain de solutions sur mesure pour cuisines professionnelles, spécialisé dans l'équipement de restauration, les petits articles, les couverts, la conception et les services. La société offre des solutions complètes comprenant la conception et la construction, l'approvisionnement en produits, la gestion de projet, la location d'équipements, les programmes chimiques et le service après-vente, avec un accent sur un service de haute qualité, exécuté localement et soutenu par un pouvoir d'achat national. TriMark dessert les restaurants et autres opérations de restauration commerciale, se positionnant en tant que partenaire B2B pour les entreprises entreprenant des projets de restauration de différentes tailles et complexités.

Description

• Report to the Sales Director • Provide specialized support to National Accounts Coordinators and Sales Representatives in managing national accounts • Respond to customer inquiries and requests • Collaborate with internal and external stakeholders on national account activities • Generate accurate quotes, review vendor quotes, and assist with negotiating discounts when applicable • Assist with timely and accurate order entry while following customer requirements and deadlines • Coordinate logistics for shipments, deliveries, and equipment installations with vendors, carriers, installers, and customers • Use third-party facility management software to track and manage orders, shipments, and installations • Address and resolve customer equipment issues, escalating complex issues as needed • Provide prompt and professional customer support • Maintain and analyze data related to quotes, orders, and installations • Identify trends, discrepancies, and improvement opportunities • Prepare regular reports and updates for coordinators and management

🎯 Exigences

• High School Diploma, or equivalent military or practical experience • 2–4 years of experience in the foodservice, hospitality, or restaurant industry • Exposure to national accounts coordination or a similar role • CFSP Test completion within the first 3 years of employment; CFSP Certification preferred • Demonstrated ability to provide excellent customer service, manage logistics, and support national account activities • Proficiency in Microsoft Outlook, Excel, and Word • Ability to learn and use database and quoting software • Understanding of foodservice equipment, industry standards, and best practices • Strong organizational, analytical, problem-solving, verbal communication, and written communication skills • Ability to work collaboratively with coordinators, sales representatives, and cross-functional teams • Ability to successfully pass a background check after offer acceptance

🏖️ Avantages

• Medical insurance • Dental insurance • Vision insurance • Tuition reimbursement • Pet insurance • Legal insurance • 401k • Community Service Day • Spotlight Awards • CFSP Prep Certification Program

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