Manager, TechOps

🕒 il y a 1 jour

🇬🇧 Royaume-Uni – Télétravail

⏰ Temps Plein

🟠 Senior

🔴 Expert

👔 Manager

🇬🇧 Parrain de Visa de Travailleur Qualifié UK

Cette entreprise a parrainé des visas de Travailleur Qualifié du Royaume-Uni par le passé.

👻 Score fantôme 10%

Ce que ça veut dire : la probabilité que cette offre reste ouverte sans recrutement actif.Comment le lire : 60 % ou plus, on pense que c'est une offre fantôme. Un score plus bas est moins inquiétant.Comment on la calcule : ancienneté, republications, postes ouverts vs taille de l'équipe, rapidité de clôture, et si le salaire est indiqué.À noter : une estimation à partir de données publiques, pas un jugement sur l'entreprise. De vraies offres peuvent avoir un score élevé, alors prenez-le comme un indice, pas comme un fait.

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TrueCommerce

Site WebLinkedInTous les Emplois

1001 - 5000 employés

📦 Logistique

💼 Conseil

🏭 Fabrication

Logistics • Consulting • Manufacturing

TrueCommerce est une plateforme mondiale d'intégration de chaînes d'approvisionnement basée sur le cloud qui connecte les entreprises à leurs partenaires commerciaux afin d'automatiser les processus EDI, les intégrations ERP, les places de marché et le eCommerce B2B. L'entreprise propose des services EDI gérés, la gestion des stocks par le fournisseur (VMI), l'activation des fournisseurs, les intégrations API et de marketplaces, ainsi que des connecteurs préconfigurés pour les principaux systèmes ERP afin de rationaliser les flux de travail de commande au paiement, d'approvisionnement et de satisfaction. TrueCommerce se concentre sur la réduction des processus manuels, la garantie de conformité avec les partenaires commerciaux et la fourniture de visibilité en temps réel sur les processus d'approvisionnement et de satisfaction pour les clients B2B et d'entreprise.

Description

• Lead the EMEA Regional Operations Hub as the regional pillar of the global hub-and-spoke infrastructure model • Execute the global infrastructure roadmap and enterprise standards within EMEA, adapting for regional requirements including data residency and GDPR considerations • Serve as the senior regional escalation point for infrastructure matters and represent EMEA priorities to global infrastructure leadership • Partner with regional business leaders to align IT infrastructure services with local business needs • Oversee infrastructure operations, network operations, and database operations across EMEA • Lead Level 2 application support and site reliability practices for the region • Own regional business services including incident management, problem management, change execution, service requests, monitoring and alerting, access and identity, capacity management, backup and recovery, and local support • Drive automation and operational efficiency across monitoring, patching, and provisioning processes • Leverage AI and automation to scale operational capacity, improve efficiency, reduce manual effort, and accelerate consistent service delivery • Manage regional vendor relationships and service-level agreements • Report regional infrastructure performance and risks to global infrastructure leadership • Manage the EMEA infrastructure budget and ongoing spend • Partner with finance and procurement to optimize vendor spend and improve cost transparency • Build, mentor, and retain a high-performing EMEA infrastructure and operations team • Establish accountability, ownership, and measurable delivery through clear performance metrics • Lead hiring and performance management for the regional organization

🎯 Exigences

• 8+ years of experience in IT infrastructure, systems engineering, or technology operations • 3+ years leading teams • Bachelor's degree in Computer Science, Information Technology, Engineering, or a related discipline • Proven experience managing regional or multi-site infrastructure operations across cloud, hybrid, and on-premises environments • Hands-on experience in networking, cloud platforms (Azure preferred), virtualization, and storage • Strong grounding in ITIL-aligned service management (incident, problem, and change management) • Experience with infrastructure monitoring, automation, and orchestration tools • Demonstrated ability to apply AI-enabled tools and automation to improve operational scale, team productivity, process efficiency, and service reliability • Solid understanding of cybersecurity, backup & disaster recovery, and compliance frameworks including GDPR • Prior budget management experience • Excellent communication skills, with the ability to work across regional and global teams • Experience operating within a global hub-and-spoke or follow-the-sun support model preferred

🏖️ Avantages

• Time to recharge, with holiday and leave to rest and reset • Support for your health and wellbeing, both physical and mental • Retirement savings and protection benefits that help you plan ahead • Learning and development, with room to grow your career as we do • Flexibility in how and where you work, built around your team • A culture where people help each other and share the win