Director, Splunk Practice Leader

🕒 il y a 1 mois

🤠 Texas – Distant

🤠 Texas – Remote

💵 $180 000 - $235 000 / an

⏰ Temps Plein

🟠 Senior

👔 Directeur

🦅 Parrain de Visa H1B

Cette entreprise a parrainé des visas H1B par le passé.

👻 Score fantôme 2%

Ce que ça veut dire : la probabilité que personne ne recrute vraiment pour cette offre.Comment le lire : 60 % ou plus, on pense que c'est une offre fantôme. Un score plus bas est moins inquiétant.Comment on la calcule : ancienneté, republications, postes ouverts vs taille de l'équipe, rapidité de clôture, et si le salaire est indiqué.À noter : une estimation à partir de données publiques, pas un jugement sur l'entreprise. De vraies offres peuvent avoir un score élevé, alors prenez-le comme un indice, pas comme un fait.

Postuler Maintenant

Trouver des Emplois à Distance Similaires

TTEC Digital

Site WebLinkedInTous les Emplois

1001 - 5000 employés

💼 Conseil

📣 Marketing

🤖 Intelligence artificielle

Consulting • Marketing • Artificial Intelligence

TTEC Digital est un leader dans la transformation de l'expérience client, combinant technologie et empathie humaine pour améliorer les interactions avec les clients. Axé sur l'intelligence artificielle, la technologie des centres de contact et la gestion des relations clients, TTEC Digital propose des solutions sur mesure pour la transformation numérique des entreprises de taille intermédiaire. Leur offre complète comprend l'analyse des données, la stratégie et le design de l'expérience client, ainsi que des services gérés qui optimisent les interactions client à travers diverses industries.

Description

• Launch and scale a new Splunk consulting capability at TTEC Digital • Define and execute the Splunk go-to-market strategy with sales, alliances, and executive leadership • Develop relationships with Splunk and Cisco leaders, field sellers, solution teams, and partner managers • Lead technical qualification, discovery workshops, executive presentations, demonstrations, architecture sessions, and pursuit strategy • Translate customer needs into differentiated Splunk solutions and communicate value to executive and technical audiences • Support proposals, RFP responses, estimates, architecture diagrams, pricing inputs, and Statements of Work • Build qualified pipeline, secure initial reference customers, and expand successful engagements • Serve as senior Splunk technical authority and trusted advisor • Design secure, scalable solutions across Splunk Cloud, Splunk Enterprise, Enterprise Security, ITSI, Observability, and related capabilities • Architect Splunk integrations across CCaaS platforms, including integration patterns, data ingestion strategies, telemetry models, security requirements, and reference architectures • Develop assessments, target architectures, implementation approaches, migration strategies, roadmaps, and operating models • Build the Splunk Professional Services Practice, including business plan, operating model, service portfolio, staffing strategy, and growth roadmap • Define market-ready services, delivery methodologies, implementation frameworks, governance, quality controls, estimating models, Statements of Work, runbooks, and accelerators • Establish practice plans covering bookings, revenue, backlog, utilization, margin, capacity, skills, investments, and growth priorities • Lead early engagements and transition to portfolio and practice oversight as the team scales • Establish delivery standards and act as the senior escalation point for technical risk, scope issues, architecture decisions, and strategic customer concerns • Recruit, onboard, coach, and develop consulting talent • Establish career paths, competency expectations, certification plans, mentoring, and continuing education • Own the professional services relationship with Splunk and coordinate with Cisco leadership and alliance teams • Develop joint account strategies, field enablement, customer workshops, integrated offerings, and co-selling motions • Track practice strategy, customer wins, delivery performance, financial objectives, repeatable methodologies, partner relationships, and team scalability

🎯 Exigences

• Significant hands-on experience with Splunk Cloud and Splunk Enterprise across architecture, design, implementation, integration, migration, optimization, and operations • Expertise in one or more Splunk-aligned domains such as SIEM, security operations, observability, IT operations, service intelligence, automation, compliance, or enterprise data analytics • Proven client-facing consulting experience in professional services, systems integration, technology consulting, or a vendor partner environment • Architect-level experience with a Contact Center as a Service (CCaaS) platform is required • Experience leading technical discovery, solution architecture, estimation, proposals, Statements of Work, presentations, and complex customer discussions • Demonstrated ability to build, launch, lead, or materially grow a consulting practice, service line, technical capability, or portfolio of offerings • Experience developing go-to-market strategies, service offerings, delivery methodologies, reusable assets, and business plans • Understanding of professional services economics, including bookings, revenue, backlog, utilization, margin, staffing, demand management, and delivery risk • Strong executive presence, written communication, commercial judgment, and ability to translate technology into business outcomes • Ability to operate independently while collaborating across sales, alliances, and delivery teams • Bachelor’s degree in a technology-related discipline or equivalent relevant experience • Preferred: current or previous advanced Splunk certification, such as Splunk Architect or Splunk Administrator • Preferred: experience with Splunk Enterprise Security, Splunk IT Service Intelligence, or Splunk Observability • Preferred: experience hiring, developing, mentoring, and leading technical consulting teams • Preferred: experience with managed services, recurring services, or ongoing advisory models • Preferred: familiarity with Cisco technologies, partner programs, sales motions, or professional services • Preferred: experience integrating Splunk with multiple CCaaS, customer experience, CRM, cloud, networking, security, infrastructure, and enterprise data platforms

🏖️ Avantages

• Annual incentive program eligibility • Medical, dental, and vision coverage • Tax-advantaged health care accounts • Financial and income protection benefits • Paid time off (PTO) • Wellness time off

📊 Vérifiez votre score de CV pour ce poste

Améliorez vos chances d'obtenir un entretien en vérifiant votre score de CV avant de postuler.

Télécharger le CV