Customer Service Representative

Emploi pas sur LinkedIn

🕒 il y a 2 mois

🦀 Maryland – Distant

🦀 Maryland – Remote

⏰ Temps Plein

🟠 Senior

🔴 Expert

💝 Support Client

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Vacations To Go

Site WebLinkedInTous les Emplois

1001 - 5000 employés

Fondée en 1984

🛍️ eCommerce

🛒 Commerce de détail

eCommerce • Travel • Retail

Vacations To Go est la plus grande entreprise de vente de croisières au monde, avec une histoire remontant à 1984 et plus de 8 millions de clients satisfaits. Elle se spécialise dans l'aide aux voyageurs pour économiser grâce à des croisières à prix réduits provenant de diverses compagnies de croisières, offrant une gamme de services incluant des offres de dernière minute et des promotions réservées longtemps à l'avance. Leur célèbre "90-Day Ticker" fournit une liste complète des prochaines réductions de croisières, facilitant ainsi la recherche et la réservation des meilleures offres disponibles pour les clients.

Description

• Prepare promotional material for your clients about the destination, weather, customs, special activities the clients should do, and more • Book all travel plans as needed for your clients -- Hotels, Resorts, Car Rentals, Airport transfers, Airfare, Cruises, Tours & Activities, Concert/Sporting Event/Theme Park tickets and more. • Work closely with your clients to provide an exceptional travel package that meets their budgets and needs/desires. • By providing outstanding customer service before, during, and after their vacation, that ensures you will have that client for life. • By maintaining excellent client records, you will be able to assist repeat clients more easily. • Stay up to date on any new trends in travel industry. We have daily trainings on new products like resorts, cruise destinations, and even specials that aren't available to the general public.

🎯 Exigences

• Must be at least 18 years of age • Must have a smartphone, tablet and/or computer/laptop with strong internet access • Must be self-motivated, have a passion for helping others, and a strong desire to succeed • Open to and comfortable with various Social Media platforms • Must be comfortable working with minimal supervision • Must be able to effectively communicate with clients (sales, hospitality, or customer service background a plus but not required) • Detail oriented with good organizational skills • Must be willing to learn and be coachable

🏖️ Avantages

• 100% Remote • Travel Agent Certification • You will be licensed, bonded & insured with Errors & Omissions Insurance • 100% Flexible schedule • Set your own hours • 1 on 1 assistance and a Mentor • Direct access to hundreds of suppliers • Ability to become an Expert in Cruise Lines, Jamaica, Hawaii, Greece, and much more • Deeply discounted travel for yourself, including some free perks • Free 3-30 day Cruise after completing vendor training (must pay port taxes & fees)