Director, Account Management, Upmarket

🕒 il y a 8 mois

🇺🇸 États-Unis – Télétravail

💵 $363 000 - $427 000 / an

⏰ Temps Plein

🔴 Expert

💰 Responsable de comptes

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Vanta

Site WebLinkedInTous les Emplois

201 - 500 employés

Fondée en 2018

📋 Conformité

🔐 Sécurité

☁️ SaaS

💰 €40 000 000 Series B en 2022-10

Compliance • Security • SaaS

Vanta est une plateforme de gestion de confiance qui simplifie les flux de travail de conformité et améliore les programmes de sécurité pour les entreprises. En s'appuyant sur l'automatisation, Vanta aide les entreprises à atteindre et à maintenir la conformité avec des cadres tels que SOC 2, ISO 27001 et GDPR. Elle offre des solutions pour les entreprises de toutes tailles, des startups aux grandes entreprises, assurant sécurité et conformité à grande échelle. Grâce à des intégrations avec plus de 375 outils, Vanta exploite l'IA pour simplifier des tâches telles que l'automatisation des questionnaires et la gestion des risques fournisseurs. Vanta permet aux prestataires de services et aux auditeurs de fournir des expériences efficaces et satisfaisantes, aidant les entreprises à construire la confiance avec leurs clients et partenaires.

Description

• Build a team culture of customer value, high performance and accountability. • Hire and develop a team of expert Managers that are able to recruit, coach and develop top talent and consistently achieve quota. • Design the upmarket AM methodology including value delivery, expansion strategies and renewal motions. • Define playbooks and coach your team to achieve KPIs including expansion pipeline generation, expansion win rate, gross retention rate and net retention rate across your portfolio of customers. • Deliver an accurate weekly forecast for both retention and expansion performance. • Drive adoption of key AM competencies including effective portfolio prioritization, account planning, renewal risk management and value-based customer expansion. • Develop enablement programs that ensure your team members are experts in Vanta’s products, our space and AM sales skills. • Partner closely with cross-functional teams including revenue operations, product, marketing, sales, recruiting and more to represent your customers’ needs and achieve your goals. • Thrive in a fast paced startup environment and contribute to transformational change. • Represent Vanta at industry events and customer meetings across the region.

🎯 Exigences

• 10+ years of customer facing experience • 5+ years of experience as a manager or leader of post sales teams at a SaaS company • 2+ years experience managing frontline managers • Proven track record of achieving revenue retention and expansion targets in the NAMER market • Experience leading teams that serve mid-market and enterprise customers • Strong executive presence and ability to build relationships at all levels • A collaborative mindset and demonstrated ability to influence across functions • Analytical thinking and data-driven decision-making • Experience working in a fast-paced startup or growth-stage SaaS company • Enthusiasm for cybersecurity and helping customers build trusted businesses

🏖️ Avantages

• 100% covered medical, dental, and vision benefits with dependents coverage • 16 weeks fully-paid parental Leave for all new parents • Health & wellness and remote workplace stipends • Family planning benefits through Carrot Fertility • 401(k) matching • Flexible work hours and location • Open PTO policy • 11 paid holidays in the US