Senior Consultant, CRM

🕒 il y a 8 mois

🔔 Pennsylvania – Distant

info

💵 $80 000 - $200 000 / an

⏰ Temps Plein

🟠 Senior

🏆 Customer Success

🦅 Parrain de Visa H1B

info

🗣️🇺🇸🇬🇧 Anglais requis

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Logo of Veeva Systems

Veeva Systems

1001 - 5000 employés

☁️ SaaS

⚕️ Assurance santé

💊 Pharmaceutique

SaaS • Healthcare Insurance • Pharmaceuticals

Veeva Systems Inc. est un leader des logiciels cloud pour l’industrie mondiale des sciences de la vie. Animée par l’innovation, l’excellence produit et la réussite de ses clients, Veeva compte plus de 875 clients, des plus grands groupes pharmaceutiques aux biotechs émergentes. Le siège de Veeva est situé dans la région de la baie de San Francisco, avec des bureaux au Canada, en Europe, en Asie et en Amérique latine. Veeva vise 10 000 collaborateurs d’ici 2025 : consultez la section Offres d’emploi pour nos postes ouverts et notez que toute correspondance adressée aux nouveaux candidats ou aux candidats en cours ne proviendra que d’une adresse e‑mail officielle @veeva.com.

Description

• Lead customer in process discover workshops that align on best practices and drive to solutions based on requirements • Take complex client and solution concepts and articulate them to audiences of varying perception levels to provide application expertise and knowledge • Develop and leverage expertise in our Vault platform • Plan, Manage, and perform application build, test, and deploy activities • Identify and monitor interdependencies between various program or project workstreams • Create project deliverables and standards (e.g., including process standards) • Plan and establish after go-live activities including ongoing support and ongoing application changes to align to full capabilities • Mentor and develop junior team members to help facilitate a growing and collaborative team environment • Partner with customers to ensure they are leveraging the full capabilities of solutions; customer-facing role

🎯 Exigences

• 7+ years of demonstrated consulting or equivalent experience • Industry experience in Life Sciences, Healthcare or CRM • Proven track record meeting with senior management and executives as a subject matter expert • Ability to take complex client and vendor concepts and articulate them to audiences of varying perception levels • Strong presentation and solution design skills • Travel: up to 25% for implementation roles; post-implementation is non-travel • Veeva Systems does not anticipate providing sponsorship for employment visa status (e.g., H-1B, OPT) • Nice to Have: Experience working with life sciences customers (pharmaceutical, biotechnology, medical/diagnostic devices)

🏖️ Avantages

• Medical, dental, vision, and basic life insurance • Flexible PTO and company paid holidays • Retirement programs • 1% charitable giving program • Flexible work arrangements (Work Anywhere: option to work from home or in the office)

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