Member Growth Operations Contractor

🕒 il y a 10 jours

🇺🇸 États-Unis – Télétravail

💵 $60 - $80 / heure

⏳ Contrat

🟡 Intermédiaire

🟠 Senior

⚙️ Opérations

🗣️🇺🇸🇬🇧 Anglais requis

D'où vient cette offre

Publiée sur la page carrières de Virta Health, pas via un site d'emploi

Repérée par Remote Rocketship il y a 10 jours

Toujours ouverte sur le site de Virta Health. Vérifiée il y a 2 heures.

Logo of Virta Health

Virta Health

201 - 500 employés

🏥 Santé

⚕️ Assurance santé

🧘 Bien-être

Healthcare • Healthcare Insurance • Wellness

Virta Health est une entreprise de santé spécialisée dans l'inversion du diabète de type 2 et la promotion d'une perte de poids durable grâce à une approche axée sur la nutrition. L'entreprise propose des plans de traitement personnalisés qui aident les individus à réduire ou à éliminer le besoin de médicaments contre le diabète. Virta collabore avec des organisations et des prestataires de soins de santé pour offrir des résultats transformateurs dans le domaine des soins métaboliques. Leur approche est fondée sur des preuves, soulignant l'importance des changements de mode de vie et alimentaires pour atteindre des améliorations durables en matière de santé et de gestion du poids.

Description

• Own campaign execution from approved request through mail delivery, including timelines, dependencies, approvals, and status communication • Coordinate high-volume quarterly and ad hoc mail programs across automated and manual production workflows • Partner with print and mailing vendors on specifications, schedules, proofs, counts, postage, and in-home windows • Perform quality assurance across copy, personalization, client-specific requirements, creative assets, URLs, QR codes, audience files, and production proofs • Maintain campaign plans, forecasts, trackers, decision logs, and documentation • Identify issues early, recommend solutions, and coordinate resolution when timelines or quality are at risk • Complete onboarding and learn direct-mail processes, systems, calendars, vendor workflows, and approval paths • Assume primary and eventually full ownership of assigned direct-mail campaigns • Lead campaign and vendor check-ins, escalate risks, and maintain status updates • Recommend improvements to documentation, handoffs, tracking, or QA • Prepare a structured transition plan covering in-flight work, deadlines, vendor commitments, open decisions, and known risks • Collaborate with Growth, Creative, Content, Implementation, Analytics, account partners, and external vendors • Document knowledge and work for a smooth transition at the end of the engagement

🎯 Exigences

• 3+ years of experience in marketing operations, print production, campaign operations, or a closely related field • Demonstrated ownership of complex, deadline-driven campaigns with multiple stakeholders and external vendors • Exceptional attention to detail and disciplined quality assurance, documentation, and change control • Ability to read audience requirements, reconcile counts, spot inconsistencies, and translate operational details for nontechnical partners • Strong project management and communication skills, including clear escalation of risks or tradeoffs • Ability to ramp quickly into established systems and processes with limited day-to-day direction • Successfully designed and implemented repeatable AI-enabled workflows addressing team bottlenecks and improving efficiency • Experience with direct-mail platforms or production partners such as PostGrid, Cornerstone, or comparable tools and vendors (nice to have) • Experience with Asana, Notion, Braze, or similar campaign-management and lifecycle-marketing systems (nice to have) • Familiarity with healthcare, benefits, regulated communications, or client-specific eligibility and branding requirements (nice to have) • Experience coordinating audience data, variable-content templates, testing, and print-production proofs (nice to have) • Must be legally authorized to work in the United States • Must disclose whether employment visa sponsorship will be required • Must follow Virta’s security and privacy procedures for HIPAA-governed patient information

🏖️ Avantages

• Remote-first work arrangement • Structured onboarding and ongoing quality reviews • Security and privacy training • Compensation based on qualifications and experience • Access to Virta’s values-driven culture and cross-functional collaboration • Benefits information provided on the Careers page

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