Principal Account Manager – Hospital Forecast and Operational Database Customer Success

🕒 il y a 3 jours

🇺🇸 États-Unis – Télétravail

💵 $187 800 - $348 300 / an

⏰ Temps Plein

🔴 Expert

💰 Responsable de comptes

👻 Score fantôme 0%

Ce que ça veut dire : la probabilité que personne ne recrute vraiment pour cette offre.Comment le lire : 60 % ou plus, on pense que c'est une offre fantôme. Un score plus bas est moins inquiétant.Comment on la calcule : ancienneté, republications, postes ouverts vs taille de l'équipe, rapidité de clôture, et si le salaire est indiqué.À noter : une estimation à partir de données publiques, pas un jugement sur l'entreprise. De vraies offres peuvent avoir un score élevé, alors prenez-le comme un indice, pas comme un fait.

Postuler Maintenant

Trouver des Emplois à Distance Similaires

Vizient, Inc

Site WebLinkedInTous les Emplois

1001 - 5000 employés

📦 Logistique

🛡️ Assurance

🏥 Santé

Logistics • Insurance • Healthcare

Vizient, Inc., la plus grande entreprise américaine d'amélioration des performances dans le domaine de la santé, sert plus de 50 % des prestataires de soins aigus du pays, ce qui comprend 97 % des centres médicaux universitaires américains, ainsi que plus de 20 % des prestataires de soins ambulatoires. Vizient propose expertise, analyses et services de conseil, ainsi qu'un portefeuille de contrats représentant plus de 130 milliards de dollars en volume d'achat annuel. Les solutions et services de Vizient optimisent la prestation de soins de grande valeur en alignant coût, qualité et performance sur le marché. Basée à Irving, Texas, Vizient possède des bureaux dans l'ensemble des États-Unis. Pour en savoir plus, visitez le site web www.vizientinc.com.

Description

• Manage customer success across an assigned portfolio of Vizient Life Sciences Strategy Intelligence (EDGE) and Operational Data Base (ODB) subscriptions and memberships • Translate hospital and healthcare provider intelligence and analytics into actionable implications for Life Sciences customers • Drive adoption, demonstrate value, and manage renewal readiness and execution with subject matter experts • Develop trusted relationships with executive sponsors, commercial, strategy, market access, medical affairs, evidence-generation leaders, analytical users, and internal champions • Interpret provider economics, IDN decision-making, site-of-care shifts, procedure forecasts, and adoption barriers • Develop and execute annual customer success plans and define priority use cases, stakeholder responsibilities, engagement milestones, and evidence of value • Lead executive value reviews • Coordinate onboarding, training, and ongoing adoption • Monitor adoption, sponsor engagement, and account health; intervene when use of value declines • Manage renewal processes with contracting, finance, and legal • Identify and qualify opportunities for additional subscription use, users, offerings, and Life Sciences Advisory engagements • Provide voice-of-the-customer feedback to product, marketing, and business development/advisory leaders • Contribute reusable onboarding materials, success plans, and value-review approaches • Travel up to 50%

🎯 Exigences

• Relevant degree preferred; advanced degree a plus • 10 or more years of relevant experience in life sciences strategy, consulting, customer success, strategic account management, commercial insights, or healthcare analytics • Experience managing complex customer relationships and building strategic partnerships with senior executives • Demonstrated contribution to retention, revenue growth, or customer value • Strong understanding of life sciences buyer priorities and commercial decision-making, including experience with medtech and/or biopharma customers • Working knowledge of provider and IDN priorities, economics, decision-making, and adoption processes preferred • Ability to translate provider intelligence into life sciences implications • Experience interpreting market data and facilitating decisions that lead to actionable customer decisions • Familiarity with Vizient Strategy intelligence and analytics is a plus • Willingness and ability to develop offering-specific expertise • Experience with subscription or membership onboarding, adoption, renewals and customer success planning preferred • Strong planning, follow-through, risk management, communication, and presentation skills • Ability to influence cross-functional colleagues without direct authority and manage multiple accounts concurrently • Ability to travel regularly and expeditiously throughout the year to meet customers' needs and business requirements

🏖️ Avantages

• Comprehensive benefits plan • Incentive eligibility • Personal and professional development opportunities • Inclusive work environment

📊 Vérifiez votre score de CV pour ce poste

Améliorez vos chances d'obtenir un entretien en vérifiant votre score de CV avant de postuler.

Télécharger le CV