Senior Operations Manager

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Vocal Media

Site WebLinkedInTous les Emplois

11 - 50 employés

Fondée en 2021

📱 Médias

🌍 Impact social

Media • Social Impact

<Vocal Media> est une entreprise médiatique engagée qui aide les mouvements de changement social à s'intégrer à la culture Internet contemporaine. Elle connecte les influenceurs digitaux et les créateurs de contenu avec des organisations, des campagnes et des entreprises pour créer des mouvements sur les réseaux sociaux à fort impact et des campagnes de plaidoyer axées sur l'équité, la justice et les enjeux d'intérêt public. L'entreprise met l'accent sur une portée et un engagement mesurables, mettant en avant les collaborations avec des influenceurs et de grandes impressions organiques.

Description

• Lead the design, execution, and continuous improvement of operational processes across the organization, in close partnership with senior leadership • Manage and mentor operations staff, providing direction, feedback, and support on day-to-day priorities • Serve as a key liaison between the sales and programs teams — facilitating clear communication, alignment on shared workflows, and timely resolution of cross-functional needs • Own operational needs across programs, ensuring teams have the systems, tools, and support required to execute effectively • Support programs directly as needed — including onboarding coordination, account setup, and process implementation • Oversee tool implementation and new workflows, leading operational infrastructure projects that supports the broader team • Hold a high bar for speed and quality, with a consistent focus on tangible, measurable results • Proactively identify inefficiencies across the organization and lead the implementation of solutions that improve how we work.

🎯 Exigences

• 6+ years of professional experience in operations, project management, organizing, or a related field • Demonstrated experience managing staff and leading cross-functional teams or workstreams • Strong understanding of how sales and program operations intersect, with experience facilitating alignment across teams • Proven ability to build, scale, and document operational systems across an organization • Excellent written and verbal communication skills, with a track record of follow-through and stakeholder management • Strong time management and prioritization skills — comfortable owning multiple workstreams and competing priorities under strict deadlines • Proficiency with Notion, Google Drive, and Airtable; ability to quickly onboard to new tools • Strong attention to detail and a self-directed, solutions-oriented working style • A sense of humor, humility, passion for progressive political issues, and desire to be a team player.

🏖️ Avantages

• Health insurance covered at 90% for full time employees; Dental and Vision available • Flexible PTO and sick leave • 401(k) plan & company contribution