Client Sales Manager

Emploi pas sur LinkedIn

🕒 il y a 4 jours

🇬🇧 Royaume-Uni – Télétravail

⏰ Temps Plein

🟡 Intermédiaire

🟠 Senior

🤑 Commercial

🗣️🇺🇸🇬🇧 Anglais requis

D'où vient cette offre

Publiée sur la page carrières de Vodafone, pas via un site d'emploi

Repérée par Remote Rocketship il y a 4 jours

Toujours ouverte sur le site de Vodafone. Vérifiée il y a 38 minutes.

Logo of Vodafone

Vodafone

10 000+ employés

Fondée en 1982

💼 Conseil

📦 Logistique

📡 Télécommunications

💰 Post-IPO Equity en 2022-09

Consulting • Logistics • Telecommunications

Vodafone est une entreprise mondiale de premier plan dans le secteur des télécommunications qui fournit des services mobiles, de téléphonie fixe, de haut débit et numériques aux consommateurs, entreprises et opérateurs dans plusieurs régions, servant environ 300 millions de clients. Elle se concentre sur la connectivité et l'infrastructure réseau (y compris la 5G), l'Internet des objets (IoT), les solutions numériques et d'entreprise, et met l'accent sur un usage sécurisé, durable et inclusif de la technologie. Vodafone exploite des réseaux de grande envergure pour les opérateurs et des services consommateurs tout en promouvant l'impact social et le développement des employés grâce à des programmes de carrière mondiale et d'apprentissage.

Description

• Build a strong understanding of customers, industries, priorities and challenges to develop tailored account strategies and business plans • Develop and deliver account and sales strategies supporting revenue, margin, retention and growth objectives • Identify opportunities across mobile, voice, SD-WAN, UCaaS, CCaaS, cloud, hosting and IoT solutions • Use customer insight, commercial understanding and available data to make informed decisions and recommend appropriate actions • Build trusted customer relationships as a strategic partner • Connect customers with the right expertise across VodafoneThree • Deliver a high-quality, end-to-end customer experience • Take ownership of issues and collaborate to resolve them • Support improvements in customer advocacy and NPS through relationship management and consistent service • Develop contingency plans for factors affecting revenue, cost, margin or customer experience • Collaborate with sales, commercial, product, technology and service teams • Share knowledge, experience and best practice with colleagues • Provide informal guidance and support where appropriate

🎯 Exigences

• Experience working in complex, solution led sales, account management or a related commercial environment • Knowledge of some of the following areas: mobile, voice, SD-WAN, UCaaS, CCaaS, cloud, hosting and IoT • Experience developing and delivering commercial or account strategies that have supported business growth • Strong commercial awareness, including an understanding of revenue, margin, retention and customer value • Ability to understand complex customer requirements and translate them into clear, practical solutions • Strong communication and relationship-building skills • Ability to work effectively with a wide range of customers, stakeholders and colleagues • Confidence using insight and information to make balanced decisions • Collaborative approach • Ability to adapt approach as customer needs, market conditions and business priorities evolve • Experience within telecommunications or technology would be valuable, with transferable experience from other complex, solution led environments also considered • Offers of employment are subject to background checks, including criminal (DBS) and financial checks

🏖️ Avantages

• Excellent basic salary plus bonus and Vodafone benefits • Up to 28 days off plus bank holidays • Paid time for charity work • Discounts • Vouchers • Pension plan • Learning tools • Parental leave policies • Home working kit ('Office in a Box') • Flexible homebased working, with occasional company gatherings during the year

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