Account Manager

Emploi pas sur LinkedIn

🕒 il y a 2 mois

🇺🇸 États-Unis – Télétravail

💵 $57 000 - $75 000 / an

⏰ Temps Plein

🟢 Junior

🟡 Intermédiaire

💰 Responsable de comptes

🚫👨‍🎓 Aucun diplôme requis

🗣️🇺🇸🇬🇧 Anglais requis

D'où vient cette offre

Publiée sur la page carrières de WellDyne, pas via un site d'emploi

Repérée par Remote Rocketship il y a 2 mois

Toujours ouverte sur le site de WellDyne. Vérifiée il y a 4 heures.

Logo of WellDyne

WellDyne

501 - 1000 employés

Fondée en 1990

🏥 Santé

💊 Pharmaceutique

⚕️ Assurance santé

Healthcare • Pharmaceuticals • Healthcare Insurance

WellDyne est une entreprise de gestion des prestations pharmaceutiques (PBM) qui propose des services de pharmacie spécialisée, des solutions de réduction sur les prescriptions, la gestion de l'utilisation, des opérations de pharmacie par correspondance et de préparation centrale, ainsi que des solutions de pharmacie externalisées. La société met l'accent sur les programmes cliniques, les initiatives d'adhésion, l'analyse de données et l'engagement personnalisé pour réduire les coûts des médicaments et améliorer les résultats, en particulier pour les médicaments spécialisés à coût élevé. Avec environ 25 ans d'expérience et des sites à Lakeland, FL et Centennial, CO, WellDyne se positionne comme une alternative aux modèles PBM traditionnels en offrant une conception de plan flexible, une gestion de compte dédiée et une expertise clinique axée sur l'industrie.

Description

• Own the service experience of clients by coordinating with the Client Services Team and other partners to resolve issues promptly and accurately. • Manage overall client relationships, including implementation support, relationship building, contract monitoring, renewals, and client communications. • Develop and maintain interdepartmental relationships with finance, IT, legal, sales, clinical, and other departments to understand client needs. • Support client goals through knowledge of their industry, business needs, and company programs. • Provide scheduled utilization and service reviews using plan management and reporting tools. • Educate clients on industry topics, product developments, and the competitive landscape; provide collateral and relationship support. • Provide guidance to other Client Services staff regarding the PBM program. • Participate in or support new business and finalist presentations. • Track and analyze KPIs to assess PBM service effectiveness and identify improvement areas; report and present findings to clients. • Resolve client concerns by coordinating with internal teams such as Clinical or Member Services. • Perform other duties as assigned.

🎯 Exigences

• Bachelor’s degree in Health Administration, Business, or related field desired; proven industry experience may be acceptable in lieu of degree. • Minimum 2 years of account management experience required. • Minimum 2 years of PBM industry experience required. • Ongoing learning in pharmacy benefit management, healthcare and PBM products, pricing components, and company capabilities and limitations. • Professional communication skills, including speaking in front of groups. • Ability to prepare for, lead, and direct internal and external meetings, including follow-up and meeting minutes. • Excellent interpersonal, written communication, and documentation skills. • Ability to use logical methods to solve problems and meet or exceed customer expectations. • Advanced attention to detail, prioritization, and deadline-management abilities. • Ability to analyze, interpret, and organize information clearly and concisely. • Analytical skills related to financial figures, medication utilization, and basic pharmacology. • Proficiency with desktop computer applications in the MS Office Suite. • Knowledge and use of multiple proprietary and industry software systems and functions. • Ability to work independently and support, contribute to, and lead teams. • Ability to direct and delegate to support staff as needed. • Ability to stand for long periods at trade shows and benefit fairs when required. • Ability to work additional coverage times outside regularly scheduled hours when required. • Compliance with applicable laws and regulations, WellDyne’s Code of Conduct, Business Ethics Policies and Procedures, and other applicable policies.

🏖️ Avantages

• Medical, Dental and Vision Benefits • Medical Savings Account Options with Company match • 401K after 90 days of employment • Employee Assistance Program • Life and Supplemental insurance • Educational Reimbursement • Paid Time Off • Career Pathing

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