Regional Sales Support

🕒 il y a 7 jours

🏄 California, Nevada, +2 états de plus – Distant

🏄 California – Remote 🎰 Nevada – Remote 🌲 Oregon – Remote ☕ Washington – Remote

💵 $90 000 - $110 000 / an

⏰ Temps Plein

🟢 Junior

🟡 Intermédiaire

🤑 Commercial

🦅 Parrain de Visa H1B

Cette entreprise a parrainé des visas H1B par le passé.

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Western Union

Site WebLinkedInTous les Emplois

5001 - 10000 employés

Fondée en 1851

💸 Finance

👥 B2C

💳 Fintech

Finance • B2C • Fintech

Western Union est un leader mondial dans le transfert d'argent transfrontalier et multidevises. Elle offre aux consommateurs et aux entreprises des moyens rapides, fiables et pratiques pour envoyer et recevoir de l'argent dans le monde entier. Avec des opérations dans plus de 200 pays et territoires, Western Union gère en moyenne 25 transferts par seconde, offrant plusieurs options pour transférer de l'argent, y compris en ligne, via son application mobile, ou en personne dans les points de vente. L'entreprise accorde une grande importance à la sécurité, en cryptant les transferts et en offrant des mesures de prévention de la fraude pour protéger les clients. Qu'il s'agisse d'envoyer de l'argent en ligne ou par l'intermédiaire de ses nombreux points de vente, Western Union aspire à faciliter des transferts d'argent simples et transparents à travers le monde.

Description

• The Regional Sales Support role provides operational, administrative, and analytical support to the regional sales organization • Enable effective execution of sales processes, agent lifecycle management, and regional business initiatives • Provide day-to-day back-office administration support for sales process management, account administration, contract renewals, documentation updates, and operational coordination • Support the complete agent lifecycle for Western Union, Vigo, and OV agents, including lead generation, pipeline tracking, agent enrollment, setup, activation, ongoing support, ownership changes, and agent deletion • Assist with pipeline management, sales activity tracking, scorecard updates, and reporting to provide visibility into regional sales performance • Coordinate banking and payment setup activities for new and existing agents, ensuring accurate processing and timely completion • Manage and resolve operational queries, ensuring timely responses and escalating issues when required • Track, coordinate, and support regional sales initiatives to ensure alignment with business priorities • Analyze sales performance data to identify trends and provide recommendations • Support preparation of reports, dashboards, and management insights using tools such as Excel, Power BI, and CRM platforms • Maintain operational records and ensure compliance with established processes and controls • Collaborate with regional and cross-functional teams to improve processes, resolve challenges, and implement effective ways of working

🎯 Exigences

• 2–5+ years of experience in sales support, sales operations, business operations, or administrative roles • Bachelor’s degree in Business, Finance, or a related discipline preferred; equivalent professional experience considered • Experience supporting sales teams through operational processes, CRM management, reporting, account administration, and workflow coordination • Knowledge of sales operations, agent/network management, contract processes, and customer or partner lifecycle activities • Experience working with CRM systems and reporting tools; proficiency in Microsoft Office Suite required, with strong Excel skills and experience with Power BI preferred • Ability to analyze business data, identify trends, and provide meaningful insights and recommendations • Strong organizational skills with the ability to manage multiple priorities, coordinate activities, and deliver accurate work within deadlines • Strong attention to detail with the ability to follow established processes while identifying opportunities for operational improvements • Effective communication skills with the ability to collaborate across Sales, Operations, Finance, Compliance, and other cross-functional teams • Ability to build trusted relationships with internal stakeholders and external agents while maintaining a customer-focused approach • Demonstrated problem-solving ability, including identifying issues, assessing options, and escalating challenges appropriately

🏖️ Avantages

• Medical, Dental, Vision, and Life Insurance • Tuition Assistance Program • Employee Discount Program • Parental Leave • 401K Plan