Market Director

🕒 il y a 1 mois

🇺🇸 États-Unis – Télétravail

⏰ Temps Plein

🔴 Expert

👔 Directeur

🗣️🇺🇸🇬🇧 Anglais requis

D'où vient cette offre

Publiée sur la page carrières de Whistle Express Car Wash, pas via un site d'emploi

Repérée par Remote Rocketship il y a 1 mois

Toujours ouverte sur le site de Whistle Express Car Wash. Vérifiée il y a 4 heures.

Logo of Whistle Express Car Wash

Whistle Express Car Wash

1001 - 5000 employés

Fondée en 2014

🚘 Automobile

👥 B2C

Automotive • B2C

Whistle Express Car Wash est un opérateur régional de lavage de voitures express dans l'Ohio. La société exploite plusieurs sites de lavage au volant (des exemples sont énumérés à Canton, Medina, et Brunswick) et vend des forfaits mensuels illimités de lavage à plusieurs niveaux (les prix varient selon le lieu). Elle propose une application mobile et un portail en ligne pour acheter et gérer les forfaits, promeut des offres promotionnelles occasionnelles, et fournit des commodités de centre de détail gratuites sur place telles que des aspirateurs, des nettoyants pour l'intérieur et les vitres, des serviettes en microfibres et des nettoyeurs de tapis. Le site web fait également référence à des services pour flottes et des informations standard sur les magasins (emplacements, carrières, contact).

Description

• Lead overall operations for 12–20 express carwash sites across the market • Set expectations, monitor results, and drive performance improvements • Ensure locations follow operating procedures, safety guidelines, and customer service standards • Directly manage sites and lead operations for the entire market • Own full market P&L, including revenue, labor, operating expenses, and profitability • Review financial results and lead action plans to drive sales, manage costs, and improve margins • Support membership growth and local marketing initiatives • Lead, recruit, train, and coach Site Managers, Market Managers, Maintenance Leaders, and Market Trainers • Build a positive, safe, productive culture focused on teamwork, accountability, and service • Oversee maintenance performance, repairs, preventative maintenance, equipment care, chemical usage, and facility conditions • Ensure consistent customer service and resolve customer concerns • Conduct market tours to review operations, cleanliness, safety, and team performance • Ensure compliance with safety, environmental, equipment-handling, and chemical-management standards • Review KPIs, provide feedback, and drive accountability and continuous improvement • Prepare and present market performance updates to regional or corporate leadership • Own market-level operational decisions, P&L management, staffing strategy, maintenance performance, and leadership decisions • Influence capital planning, pricing adjustments, and strategic operational initiatives • Escalate major capital needs, long-term closures, and significant operational risks

🎯 Exigences

• 5+ years of multi-unit leadership experience in carwash, retail, service, or similar field-operations environments • Demonstrated success managing P&Ls and driving financial performance • Strong leadership, communication, and coaching skills at scale • Ability to travel daily across multiple locations • Experience working with mechanical, industrial, or equipment-based operations preferred • Ability to stand for extended periods and walk sites daily • Ability to lift 25–50 pounds if needed during site visits • Ability to work outdoors year-round, including in varying weather conditions • Flexible schedule including some weekends or evenings based on business needs

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