Associate Commercial Lines Account Manager

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WIKA Group

Site WebLinkedInTous les Emplois

10 000+ employés

Fondée en 1946

🏥 Santé

🍽️ Alimentation et boissons

💼 Conseil

Healthcare • Food & Beverage • Consulting

Le Groupe WIKA est un leader mondial dans le domaine de la technologie de mesure industrielle, spécialisé dans les solutions de mesure de pression, de température, de niveau et de force. L'entreprise offre une large gamme de produits, dont des manomètres numériques, des capteurs et du matériel de calibration, adaptés à divers secteurs tels que le pétrole et gaz, la chimie, ainsi que l'industrie alimentaire et des boissons. Avec un engagement envers la qualité et la durabilité, le Groupe WIKA propose également des solutions et des services sur mesure pour améliorer l'efficacité opérationnelle et la fiabilité dans des applications exigeantes.

Description

• Provide day-to-day service support for assigned commercial accounts under the direction of an Account Manager or Executive • Respond to client inquiries regarding coverage, billing, certificates, and endorsements in a timely and professional manner • Assist with preparing client communications, renewal summaries, and proposals • Process policy changes including endorsements, cancellations, reinstatements, and audits • Review policy documents for accuracy and maintain organized client records in the agency management system • Issue certificates of insurance, auto ID cards, and evidence of coverage • Support renewal workflow by gathering exposure information and tracking deadlines • Assist with marketing submissions to carriers and preparation of renewal comparisons • Communicate with carrier underwriters and service teams to support account needs • Maintain accurate data and documentation in compliance with agency and regulatory standards • Assist with billing questions, premium audits, and resolving discrepancies • Follow established workflows and prioritize tasks to meet service expectations • Collaborate with Account Managers, Producers, and internal teams to support client needs • Deliver responsive, professional communication to support a positive client experience • Participate in training, team meetings, and continuous improvement efforts

🎯 Exigences

• Ability to manage multiple tasks and meet deadlines in a fast-paced environment • Strong organizational skills and attention to detail • Commitment to providing excellent customer service • Ability to work collaboratively in a team setting • Willingness to learn insurance coverages, systems, and processes • Ability to obtain and maintain required licensing, if not already licensed • Prior experience in insurance, customer service, or an administrative role preferred • Property and Casualty license preferred or willingness to obtain • Strong written and verbal communication skills • Proficiency with Microsoft Office and ability to learn agency management systems such as Applied Epic • Problem-solving skills and a proactive approach to supporting client needs.

🏖️ Avantages

• Comprehensive benefits-401K • ESOP • Health • Paid Time Off • Volunteer Time Off • MORE!!!