Senior Account Manager

🕒 il y a 15 jours

🇺🇸 États-Unis – Télétravail

💵 $98 000 - $98 001 / an

⏰ Temps Plein

🟠 Senior

💰 Responsable de comptes

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Wistia

Site WebLinkedInTous les Emplois

51 - 200 employés

Fondée en 2006

☁️ SaaS

📱 Médias

💰 €17 000 000 Debt Financing - Wistia en 2018-07

SaaS • Media

Wistia est une plateforme de marketing vidéo pour les entreprises qui offre un hébergement de vidéos sans publicité, un stockage et une intégration de vidéos, l'hébergement de webinaires, l'enregistrement et le montage assisté par IA, ainsi que des analyses détaillées des spectateurs. Elle propose des fonctionnalités axées sur le marketing telles que la capture de leads, le référencement (SEO), la localisation, des intégrations avec des outils d'automatisation marketing, et des APIs pour créer des expériences vidéo personnalisées, aidant les équipes à créer, distribuer et mesurer le contenu vidéo à travers les canaux web et marketing.

Description

• Own and execute the expansion motion for a defined book of strategic accounts, identifying and closing upgrade and consolidation opportunities across 3-6 month deal cycles • Lead commercial conversations related to upgrades, plan expansions, and contract changes from identification through signed agreement • Partner closely with Customer Success Managers on jointly owned accounts, bringing commercial expertise to relationships the CSM has built • Prospect proactively into unmanaged and lightly managed accounts using usage data, intent signals, and your own outbound motion to create net-new pipeline • Maintain accurate opportunity tracking, pipeline forecasting, and account documentation in Salesforce so the whole team has real visibility into the business

🎯 Exigences

• Demonstrated success generating and closing expansion revenue from an existing book of business. We are looking for someone who has carried a quota in a post-sales or account management role, not just managed renewals. • Experience navigating enterprise deal cycles: procurement involvement, multi-stakeholder buying groups, and close timelines of 3-6 months with accounts in the 200+ employee range. • Strong commercial instincts and negotiation skills. You are comfortable owning upgrade and contract conversations end-to-end without needing your manager to step in. • A genuine ability to partner with Customer Success. This role lives and dies by the AM-CSM relationship. If you see CSMs as gatekeepers rather than partners, this is not the right fit. • Some experience with cold outbound or self-sourced prospecting. You do not have to have run a high-volume outbound motion, but we want to see that you know how to find your own pipeline when you need to. • Comfort with AI tools in your workflow. We use and build with AI at Wistia, and we expect this person to bring curiosity and openness to how tooling can make them faster and more effective. • Salesforce proficiency for opportunity management, forecasting, and account documentation.

🏖️ Avantages

• A competitive compensation package that includes employee stock options • 401k with 3% company contribution, regardless of whether you contribute (Roth 401k available) • Fully paid healthcare, dental, and vision insurance premiums, including family plans • Pre-tax FSA and Dependent Care Account • 16 weeks of paid parental leave • Flexible Time Off. Everyone should get out of their office to recharge. • Remote-first culture: work from anywhere in the continental U.S. • Annual professional development stipend for courses, conferences, and more • New hire bonus to enhance your home office setup • Pet insurance discount