Account Manager, SMB – Bilingual Preferred

🕒 il y a 1 mois

🌲 Oregon – Distant

infoinfo

💵 $64 000 - $80 000 / an

⏰ Temps Plein

🟢 Junior

🟡 Intermédiaire

💰 Responsable de comptes

🚫👨‍🎓 Aucun diplôme requis

🗣️🇺🇸🇬🇧 Anglais requis

D'où vient cette offre

Publiée sur la page carrières de Wonder, pas via un site d'emploi

Repérée par Remote Rocketship il y a 1 mois

Toujours ouverte sur le site de Wonder. Vérifiée il y a 6 heures.

Logo of Wonder

Wonder

201 - 500 employés

🍽️ Alimentation et boissons

🏥 Santé

🛍️ eCommerce

💰 €100 000 000 Corporate Round en 2023-11

Food & Beverage • Healthcare • eCommerce

Wonder est un marché de restaurants destiné aux consommateurs et un opérateur de hall alimentaire qui permet aux clients de mélanger les plats de plusieurs restaurants partenaires primés en une seule commande. Elle propose des options de restauration sur place, à emporter, et de livraison toujours gratuite via son application et ses emplacements dans le nord-est, combinant des menus sélectionnés de chefs notables et des commandes de groupe simplifiées en une expérience unifiée.

Description

• Develop understanding of Grubhub products and services, including features, benefits, and value propositions • Assist in managing a portfolio of restaurant accounts • Ensure timely client communication and address basic inquiries or concerns • Help restaurants attract new diners, increase order volume, and deliver high-quality diner service • Conduct regular check-ins with restaurant partners • Gather feedback, assess satisfaction, and identify improvement areas • Respond to restaurant inquiries, account issues, and requests, or route them to appropriate departments within turnaround expectations • Maintain accurate records of client interactions, notes, action items, and follow-ups • Participate in training sessions and workshops • Contribute proactively to team goals and initiatives

🎯 Exigences

• Candidate must be in the Portland, OR Area • Bachelor’s Degree or equivalent years of experience and High School degree/GED required • 2–4 years of Sales or Account Manager experience • Experience working with or selling to restaurant owners is a major plus • Restaurant experience is a plus • Strong computer skills, including MS Office and Google products • Ability to quickly learn new software • Experience with Salesforce.com or similar CRM is a plus • Native-level fluency in English is required • Mandarin or Spanish fluency strongly preferred • Ability and desire to find solutions for restaurants • Strong verbal and written communication skills • Confident making outbound phone calls • Proven track record of meeting and exceeding goals • Impeccable organizational skills and ability to balance multiple tasks • Self-starter with a strong bias toward action and problem-solving • Outstanding, positive attitude with passion and aptitude for a fast-paced, fast-growing environment • Employment eligibility verification through E-Verify

🏖️ Avantages

• Uncapped commission • Equity • 401(k) • Choice of medical, dental, and vision plans • Company-paid short- and long-term disability coverage • Paid time off, including flexible time off for exempt employees • Paid vacation for non-exempt employees • Paid sick leave in compliance with applicable law • Paid parental leave • Discounted meals • Exclusive perks across the Wonder family of brands

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