Service Consultant – Engine Room Crew

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WorkSimple GmbH

Site WebLinkedInTous les Emplois

11 - 50 employés

Fondée en 2019

🤝 B2B

🏢 Entreprise

🔒 Cybersecurity

B2B • Enterprise • Cybersecurity

WorkSimple GmbH est une société de conseil en informatique et un fournisseur de services gérés allemand qui aide les entreprises de taille moyenne et grandes à migrer, moderniser et exploiter leurs environnements cloud basés sur Microsoft. Ils se spécialisent dans les implémentations de Microsoft Azure, Microsoft 365 et Azure Virtual Desktop, la consolidation des locataires, la gestion des points de terminaison (Intune/Autopilot), le renforcement de la sécurité (Zero Trust, MFA, SIEM), ainsi que les opérations et transformations continues du cloud/IT. WorkSimple s'adresse exclusivement aux clients professionnels (B2B) et se positionne comme un partenaire stratégique pour la stratégie informatique, les projets de migration, les transitions hybrides/privées-cloud et les opérations cloud gérées.

Description

• The engine room is the core for service delivery to our customers. • Together with your team colleagues you take responsibility for the stable, efficient and future-ready operation of IT services for our customers. • This includes conceptual further development, automation, documentation and knowledge sharing within the team. • Take on SPOC role (rotation and scheduling within the team) • Develop the operational concept for the services you are responsible for • Perform proactive operations for services • Execute tasks defined in the operational concepts • Further develop automations • Handle tickets (customer requests) in our ITSM solution • Update operational documentation • Opportunity to take responsibility for further developing the operational concept for one of the following services: Infrastructure as a Service (virtual machines), Defender service for Exchange Online (if applicable), and possibly others

🎯 Exigences

• Able to work from home • Self-organized • Experience in IT operations and with ITSM processes • Knowledge of Microsoft Azure, M365 and Windows Server • Optional: supported by Microsoft certifications • Ability to produce structured documentation and develop operational concepts • Experience with automation tools (e.g., PowerShell, Bicep, etc.) • Team player with strong communication skills • Willingness to share knowledge and conduct training

🏖️ Avantages

• Remote, self-organized & with a genuine WorkSimple-life balance • Three offsite meetings per year (3 days each) – focus on team spirit & strategy • Optional workations – we cover 50% of the costs (e.g., Scotland, Romania, the Canary Islands, Spain, Portugal, Norway…) • Flexible working hours – we trust in self-organization, not a time clock • Self-organized teams – with dailies, retros & Delegation Poker • Company credit card & free choice of your work equipment • Bike leasing (JobRad), public transport pass (ÖPNV ticket) or company car – you decide • Certifications & further training – with time and budget allocated • Access to IT events/conferences & industry networks • Exchange & feedback conversations – as often as you want, not because you have to