Senior Manager, Digital Adoption & Enablement

🕒 il y a 7 jours

🌐 États-Unis, Argentine, +1 autres pays – Distant

🇺🇸 États-Unis – Télétravail 🇦🇷 Argentine – Télétravail 🇵🇱 Pologne – Télétravail

🐊 Florida, North Carolina, +4 états de plus – Distant

🐊 Florida – Remote 🌲 North Carolina – Remote 🍂 Massachusetts – Remote 🔔 Pennsylvania – Remote 🎸 Tennessee – Remote 🤠 Texas – Remote

💵 $113 000 - $225 000 / an

⏰ Temps Plein

🟠 Senior

👔 Manager

🦅 Parrain de Visa H1B

Cette entreprise a parrainé des visas H1B par le passé.

👻 Score fantôme 0%

Ce que ça veut dire : la probabilité que cette offre reste ouverte sans recrutement actif.Comment le lire : 60 % ou plus, on pense que c'est une offre fantôme. Un score plus bas est moins inquiétant.Comment on la calcule : ancienneté, republications, postes ouverts vs taille de l'équipe, rapidité de clôture, et si le salaire est indiqué.À noter : une estimation à partir de données publiques, pas un jugement sur l'entreprise. De vraies offres peuvent avoir un score élevé, alors prenez-le comme un indice, pas comme un fait.

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Worldwide Clinical Trials

Site WebLinkedInTous les Emplois

1001 - 5000 employés

🏥 Santé

💼 Conseil

📦 Logistique

Healthcare • Consulting • Logistics

Worldwide Clinical Trials est une organisation mondiale de recherche contractuelle (CRO) qui offre des services complets d'essais cliniques. Ils se spécialisent dans le soutien aux études dans divers domaines thérapeutiques tels que l'oncologie, la cardiologie et les maladies rares. Avec plus de 30 ans d'expérience, Worldwide Clinical Trials met l'accent sur un soutien personnalisé et des solutions sur mesure tout au long du cycle de développement des médicaments. Leurs services incluent la surveillance clinique, la gestion des données, le recrutement de patients et le conseil réglementaire, garantissant précision et attention sur-mesure pour chaque essai clinique.

Description

• Lead enterprise digital adoption and systems enablement strategy across Medidata, Certinia, LMS, Workday, Percipio, Microsoft 365, Copilot, Teams Rooms, Zoom, and other assigned systems • Manage two Organizational Learning Advisors, Enterprise Systems, including coaching, feedback, goal setting, performance management, development planning, capacity planning, workload prioritization, and quality oversight • Establish standards, templates, and operating practices for systems learning • Oversee learning and enablement plans for implementations, releases, enhancements, new modules, new hire training, refresher training, remediation, and adoption campaigns • Guide development of role-based learning journeys, job aids, quick reference guides, instructor-led and virtual sessions, videos, eLearning, office hours, workshops, embedded guidance, and performance support resources • Serve as senior learning advisor and escalation point for training, communication, process clarification, system support, access guidance, remediation, or combined solutions • Partner with EPMO, IT, Clinical Systems, Finance, Project Operations, HRIS, QA/compliance, system owners, process owners, SMEs, Corporate Communications, instructional designers, LMS administrators, and business leaders • Ensure enablement coverage for Medidata, Certinia, corporate platforms, collaboration tools, and other business systems • Publish a recurring Digital Adoption & Enablement scorecard with adoption insights, utilization trends, learning completion, proficiency indicators, support trends, remediation themes, business value narratives, and recommended actions • Coordinate learning plans with business-owned communications • Represent GOLD in cross-functional forums • Maintain governance artifacts, templates, communication assets, release materials, adoption toolkits, measurement approaches, embedded guidance standards, and AI-enabled content methods • Use learner, SME, helpdesk, system owner, and stakeholder feedback to improve training, performance support, adoption, and remediation cycles • Perform other duties as assigned

🎯 Exigences

• Bachelor’s degree in Business, Human Resources, Education, Communications, Information Technology, Life Sciences, Clinical Research, Organizational Development, or related discipline • 8–10 years of experience in learning, enterprise systems enablement, digital adoption, change management, workforce enablement, systems training, clinical operations training, or enterprise application training • Prior L&D people management experience, including coaching, goal setting, performance management, workload prioritization, capacity planning, team development, and quality oversight • Experience leading or overseeing systems training and adoption across Medidata, Certinia/CAIR, Salesforce-based tools, LMS, Workday, Percipio, Microsoft 365, Copilot, collaboration tools, ERP, HCM, CRM, or other global corporate systems • Experience partnering with system owners, SMEs, EPMO, IT, Clinical Systems, Finance, Project Operations, process owners, QA/compliance, HRIS, Corporate Communications, LMS administrators, and business leaders • Working knowledge of regulated or validated systems training, including GCP, 21 CFR Part 11, audit readiness, role-based access, controlled content, completion records, release impacts, and compliance-ready documentation • Ability to define, monitor, and act on learning and adoption metrics • Strong people leadership, coaching, prioritization, delegation, performance management, and team-development capability • Strong instructional design, facilitation, consulting, systems training, digital adoption, and change management skills • Ability to translate complex system workflows, compliance expectations, financial or operational processes, and role-based tasks into clear learning and performance support • Ability to manage a portfolio of enterprise systems adoption work across platforms, stakeholders, priorities, release timelines, regions, and functions • Strong stakeholder management and consulting skills in a matrixed, global environment • Analytical mindset • Excellent written, verbal, visual, and executive communication skills • High digital fluency across enterprise platforms, LMS tools, content authoring tools, analytics, and AI-enabled productivity tools • Familiarity with the regulatory, quality, and operational environment of clinical research is advantageous • Certifications such as Prosci, CCMP, ATD CPLP/CPTD, Microsoft Service Adoption Specialist, Microsoft 365 Certified, instructional design, or related enterprise systems/change certifications preferred

🏖️ Avantages

• Competitive benefits package depending on location • Transparent compensation and pay equity • Inclusive and equitable workplace