Salesforce Product Manager

🕒 il y a 16 jours

🇺🇸 États-Unis – Télétravail

⏰ Temps Plein

🟠 Senior

🔴 Expert

✅ Responsable Produit

🦅 Parrain de Visa H1B

Cette entreprise a parrainé des visas H1B par le passé.

👻 Score fantôme 11%

Ce que ça veut dire : la probabilité que personne ne recrute vraiment pour cette offre.Comment le lire : 60 % ou plus, on pense que c'est une offre fantôme. Un score plus bas est moins inquiétant.Pourquoi ce score :

• Ouverte depuis 17 jours.
• Les offres de cette entreprise sont généralement pourvues en 21 jours.
• Aucun salaire indiqué.

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Youth Villages

Site WebLinkedInTous les Emplois

1001 - 5000 employés

Fondée en 1986

🏥 Santé

🤝 À but non lucratif

🌍 Impact social

Healthcare • Non-profit • Social Impact

Youth Villages est une organisation nationale à but non lucratif qui propose des services fondés sur des preuves en santé mentale et comportementale ainsi que des services de protection de l'enfance pour les enfants, les jeunes adultes et les familles. Depuis plus de 35 ans, elle gère des programmes résidentiels, des traitements intensifs à domicile, des services de placement familial et d'adoption, des services de crise spécialisés et des soutiens LifeSet pour les jeunes adultes quittant le système de placement familial, tout en collaborant avec des agences publiques et promouvant des améliorations systémiques dans les systèmes de protection de l'enfance, de justice pour mineurs et de santé mentale pour enfants.

Description

• Work closely with the Director, senior leadership, and departments • Operate as a functional leader alongside Product Analysts to manage Salesforce • Serve as system lead for Salesforce and related systems and integrations • Support Salesforce and other system integrations and coordinate data flow between systems • Prepare and maintain short- and long-term product roadmaps • Guide Product Analysts in discovery, business requirements gathering, and documentation into features, stories, and tasks • Translate business needs into requirements and update them as needed • Ensure solutions follow best practices and meet business needs • Oversee administrative functions including user account maintenance and workflows • Manage help desk tickets and support Product Analysts with product requests • Oversee functional, technical, and system design training and documentation • Complete regular internal system audits and prepare for upgrades • Act as technical lead for all Salesforce projects • Partner with Product Analysts and stakeholders to document current and future state business processes • Work with internal and external teams to understand operational data needs and align solutions • Facilitate testing of new functionality and manage rollouts • Report analytics on platform utilization and functionality • Monitor and evaluate new technologies and features and advise on potential product applications • Manage vendor relationships, including product licensing

🎯 Exigences

• Ability to critically evaluate information gathered from multiple sources, reconcile conflicts, decompose high-level information into details, abstract up from low-level information to a general understanding, and distinguish user requests from the underlying true needs • Demonstrated understanding of data and data management practices, specifically ability to work with data users to ensure data collection and management adhere to best practices • Ability to assess the impact of new requirements on current platforms and all upstream and downstream applications, systems, and processes • Excellent skills and experience in product and project management • Demonstrated ability to meet deadlines, handle and prioritize simultaneous requests, and manage laterally, upwards, and external vendors • Ability to communicate across all levels of the organization and work with diverse project team • Exceptional verbal and written communication skills • Strong analytical and problem-solving skills • Ability to regularly learn and adopt new technology • Ability to influence cross-functional teams without formal authority • Demonstrated experience managing employees • Bachelor’s degree in Computer Science, Business, Engineering, or related field or equivalent experience • 3+ years of product management or similar experience • 7+ years of Salesforce experience • 2+ years of technical consulting experience strongly preferred • Experience working with nonprofit organizations required • Salesforce Certified Platform Administrator II certification required • Salesforce Certified Agentforce Nonprofit Consultant certification required • Salesforce Certified Application Architect certification required • Salesforce Certified Platform Strategy Designer certification nice to have • Salesforce Certified Platform User Experience Designer certification nice to have • Salesforce Certified System Architect certification nice to have • Salesforce Certified Technical Architect certification nice to have • Salesforce Certified Platform Data Architect certification nice to have • Salesforce Certified Platform Development Lifecycle and Deployment Architect certification nice to have • Salesforce Certified Platform Identity and Access Management Architect certification nice to have • Salesforce Certified Platform Sharing and Visibility Architect certification nice to have • Salesforce Certified Omnistudio Developer certification nice to have • Secure, private home office workplace with reliable high-speed internet connection

🏖️ Avantages

• Medical, Dental, Prescription Drug Coverage and Vision • 401(k) • 2 week paid vacation (full-time) / 1 week paid vacation (part-time) • 12 paid sick days per year • 11 paid holidays • Paid Parental Leave • Mileage & Cell Phone Reimbursement (when applicable) • Tuition reimbursement and licensure supervision • Growth & development through continuous training • Clinical and administrative advancement opportunities

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