Account Manager – Expansion Sales

🕒 il y a 1 mois

☕ Washington – Distant

☕ Washington – Remote

💵 $85 000 - $110 000 / an

⏰ Temps Plein

🟠 Senior

🔴 Expert

💰 Responsable de comptes

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Zenoti

Site WebLinkedInTous les Emplois

501 - 1000 employés

Fondée en 2010

☁️ SaaS

💄 Beauté

🧘 Bien-être

💰 €80 000 000 Series D en 2021-06

SaaS • Beauty • Wellness

Zenoti est une entreprise leader dans le cloud computing qui propose une plateforme tout-en-un pour les industries de la beauté, du bien-être et du fitness. Reconnue par plus de 30 000 entreprises dans 50 pays, Zenoti aide les entreprises à optimiser leurs opérations et à améliorer l'expérience client grâce à une technologie avancée et une approche centrée sur l'IA. La plateforme offre des solutions adaptées aux salons, spas, spas médicaux et centres de fitness, incluant des fonctionnalités pour la prise de rendez-vous, la facturation et les paiements, la gestion d'entreprise, le marketing et bien plus encore. Zenoti s'engage à favoriser la croissance et le succès de ses clients, permettant d'améliorer l'efficacité, l'engagement des clients et la génération de revenus.

Description

• Drive revenue growth by identifying, positioning, and closing upsell and cross-sell opportunities across Zenoti’s add-on solutions and AI-powered products. • Develop deep, trusted relationships with C-level and senior stakeholders to align Zenoti with customers’ business strategies. • Build and execute strategic account plans that address customer objectives, operational challenges, and growth goals. • Act as a trusted advisor, guiding customers on business strategy, operational efficiency, customer experience, and expansion across locations and solutions. • Partner cross-functionally with Customer Success, Product, Marketing, and Services teams to deliver a seamless customer experience. • Monitor client health and usage metrics, surfacing opportunities for optimization and measurable ROI. • Maintain accurate forecasting, pipeline management, and account documentation in internal systems. • Stay ahead of industry trends, competitor activity, and emerging technologies to provide forward-looking guidance to clients.

🎯 Exigences

• 10+ years in a quota-carrying enterprise SaaS role, with proven success in account management and expansion. • Consistent record of over-achievement in exceeding targets in account management and sales roles withing the SaaS industry. • Strong understanding of cloud and AI-driven technologies with the ability to translate complex solutions into clear business value. • Exceptional communication, executive presence, and ability to engage both technical and non-technical audiences. • Self-starter with strong business acumen and ability to thrive in a fast-paced, collaborative environment. • Willingness to travel for client meetings and industry events across North America.

🏖️ Avantages

• Health insurance • 401(k) matching • Flexible work hours • Paid time off • Professional development opportunities