Regional Account Manager

🕒 il y a 2 mois

🇺🇸 États-Unis – Télétravail

⏰ Temps Plein

🟡 Intermédiaire

🟠 Senior

💰 Responsable de comptes

🗣️🇺🇸🇬🇧 Anglais requis

D'où vient cette offre

Publiée sur la page carrières de Zimperium, pas via un site d'emploi

Repérée par Remote Rocketship il y a 2 mois

Toujours ouverte sur le site de Zimperium. Vérifiée il y a 2 heures.

Logo of Zimperium

Zimperium

201 - 500 employés

Fondée en 2010

💼 Conseil

📦 Logistique

🔒 Cybersecurity

💰 €12 000 000 Venture Round en 2018-11

Consulting • Logistics • Cybersecurity

Zimperium est une entreprise de premier plan dans le domaine de la sécurité mobile, spécialisée dans la protection des terminaux mobiles et des applications. Elle propose des solutions avancées pour protéger les appareils mobiles et les applications, permettant aux entreprises de sécuriser leurs endpoints mobiles et d'assurer un accès sécurisé aux données sensibles et aux systèmes. Les plateformes de Zimperium s'intègrent dans divers environnements, y compris des configurations cloud, on-premises, et en air-gap, garantissant une sécurité continue et persistante pendant le développement et l'exécution. L'entreprise est reconnue pour son focus unique sur la sécurité mobile, offrant des outils qui aident à prévenir les pertes de données, la fraude, et les violations réglementaires dans les applications mobiles.

Description

• Drive revenue in the assigned territory through new-logo and upsell/cross-sell opportunities with existing customers • Act as a key liaison between Zimperium’s business development and support teams • Work with management and operations to guide customers through onboarding and delivery • Promote product offerings and help align feature development with Zimperium’s strategic goals • Collaborate across time zones with internal teams and select customers • Develop understanding of Zimperium products and features • Plan, develop, and report account metrics through software dashboards and other tooling • Generate pipeline by identifying and prospecting stakeholders in target accounts • Provide monthly management updates with account performance metrics • Represent the client perspective in internal strategy meetings • Escalate complex issues requiring coordination across departments or external vendors • Create or update client-specific onboarding guides, FAQs, and how-to content with the support team • Cultivate relationships with customers and partners • Identify account-growth opportunities for additional products and fulfill delivery processes • Provide LOEs and SOWs as needed per account • Identify and resolve account-level customer experience pain points • Provide actionable recommendations to internal business, product, and technology teams • Work closely with operations, sales, and business development teams

🎯 Exigences

• 5+ years of account-based management in the SaaS or related technologies space • Strong relationships at security focused VARs within the region • Strong verbal and written communication, time management, organizational, and presentation skills • Comfort with a fluid, fast-paced environment • Passion for problem solving with a roll-up-your-sleeves demeanor • Atlassian suite experience using Jira, Confluence, and others • Ability to create technical and operational documentation (SOWs, LOEs, technical workflows) for technical and non-technical audiences is a plus • Proficient understanding of MEDDPICC and impeccable SFDC hygiene

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