Senior Product Manager – D2C Products

🕒 il y a 8 jours

🇺🇸 États-Unis – Télétravail

💵 $140 000 - $160 000 / an

⏰ Temps Plein

🟠 Senior

✅ Responsable Produit

🗣️🇺🇸🇬🇧 Anglais requis

D'où vient cette offre

Publiée sur la page carrières de Zip Co, pas via un site d'emploi

Repérée par Remote Rocketship il y a 8 jours

Toujours ouverte sur le site de Zip Co. Vérifiée il y a 2 heures.

Logo of Zip Co

Zip Co

1001 - 5000 employés

💳 Fintech

🛍️ eCommerce

💸 Finance

Fintech • eCommerce • Finance

Zip est une entreprise mondiale de paiement fractionné (Buy Now, Pay Later) qui propose des solutions de paiement plus simples et plus équitables à des millions de clients. Avec pour mission de devenir le premier choix de paiement, partout et au quotidien, Zip offre aux consommateurs et aux entreprises un crédit transparent, flexible et sans intérêts. L’entreprise collabore avec de grandes marques telles qu’Amazon, Best Buy, eBay et Uber, en mettant l’accent sur l’innovation centrée sur les personnes et l’autonomie financière.

Description

• Develop and execute a 6–12 month product roadmap translating customer needs and business priorities into experiments and product improvements • Lead day-to-day product development from discovery through launch and iteration • Independently manage a key direct-to-consumer financial product within Zip’s portfolio • Identify high-value customer problems, run experiments, and lead cross-functional product delivery • Define product requirements, priorities, success measures, MVP scope, and delivery plans • Conduct quantitative analysis, customer research, usability testing, market analysis, and direct observation of product behavior • Identify and validate product opportunities using customer needs, behavioral data, business potential, and Zip capabilities • Build and maintain an experimentation roadmap using lean tests and MVPs • Track customer and business metrics including acquisition, activation, conversion, adoption, engagement, retention, utilization, repayment performance, revenue, and customer satisfaction • Partner with Data, Finance, and Credit Risk on product economics and performance • Collaborate with Product Design and Research to create simple, transparent, intuitive, and trustworthy financial experiences • Work with Engineering on tradeoffs involving customer value, speed, technical complexity, scalability, and learning • Partner with Marketing, Growth, CRM, and other teams on positioning, go-to-market, onboarding, customer education, and lifecycle engagement • Coordinate with Credit Risk, Compliance, Legal, Finance, Treasury, and Operations on regulatory, credit, operational, funding, and customer considerations • Use post-launch performance and customer feedback to improve, scale, rethink, or stop initiatives • Collaborate with Group Product Manager and other Product Managers on a cohesive multi-product Zip experience • Explore appropriate AI uses across customer experience and team productivity • Communicate priorities, progress, results, risks, and tradeoffs to cross-functional teams and stakeholders • Contribute to product-management practices including roadmaps, experimentation, decision-making, product reviews, documentation, and written communication

🎯 Exigences

• 5+ years of product-management experience • Meaningful experience owning and improving a consumer-facing digital product • Product management experience at a fintech or financial services organization strongly preferred • Experience independently managing a product or significant product area from discovery through delivery and iteration • Experience using quantitative data and qualitative research to identify unmet needs and understand customer behavior • Experience developing hypotheses, designing tests, launching lean MVPs, analyzing results, and using evidence to determine next steps • Experience developing and managing a product roadmap over an approximately six-month planning horizon • Strong execution skills working with Engineering and Product Design • Experience defining and managing customer and business outcomes such as activation, conversion, adoption, engagement, retention, utilization, revenue, or customer satisfaction • Ability to make thoughtful tradeoffs among customer value, business outcomes, implementation complexity, risk, and speed • Cross-functional collaboration with Product Design, Engineering, Data, Marketing, Credit Risk, Compliance, Legal, Operations, Finance, and other partners • Comfort working in a fast-moving environment with ambiguity, incomplete information, and changing priorities • Fluency applying AI and LLM tools to personal productivity and interest in trustworthy customer-facing applications • Alignment with Zip’s core values: Customer First, Own It, Stronger Together, and Change the Game • Visa sponsorship is not available for this position

🏖️ Avantages

• Flexible working culture • Incentive programs • Unlimited PTO • Generous paid parental leave • Leading family support policies • Company-sponsored 401k match • Learning and wellness subscription stipend • Beautiful Union Square office with a casual dress code • Industry-leading, employer-sponsored insurance for you and your dependents, with several 100% Zip-covered choices available • Bonus and/or commission awards may be included in total compensation • AI opt-out request available for Greenhouse Talent Matching review

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