Principal AI Product Manager

🕒 il y a 5 jours

🇺🇸 États-Unis – Télétravail

💵 $171 500 - $245 000 / an

⏰ Temps Plein

🔴 Expert

✅ Responsable Produit

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Zscaler

Site WebLinkedInTous les Emplois

5001 - 10000 employés

Fondée en 2008

🔒 Cybersecurity

☁️ SaaS

🏢 Entreprise

💰 Secondary Market en 2017-11

Cybersecurity • SaaS • Enterprise

Zscaler est un leader dans la fourniture de solutions de cybersécurité basées sur le cloud, spécialisé dans l'architecture Zero Trust. L'entreprise améliore la sécurité et la connectivité des organisations en permettant un accès fluide et sécurisé aux applications et aux données dans divers environnements, y compris le cloud, les centres de données sur site et les systèmes IoT. Avec un retour sur investissement prouvé et une réduction significative des risques de cybersécurité, Zscaler permet aux entreprises de protéger leurs ressources numériques tout en optimisant les coûts opérationnels.

Description

• Define the long-term vision, strategy, and roadmap for the Customer Success AI product portfolio, aligned to business priorities and operational goals • Identify and prioritize high-impact opportunities to apply AI across internal Customer Success workflows, including productivity, knowledge access, decision support, workflow automation, and operational intelligence • Manage the AI product portfolio across incubation, pilot, production, scale, and optimization, leading products end to end from concept through launch, adoption, measurement, and lifecycle management • Partner closely with Customer Success leaders, internal users, Engineering, UX, Data, AI Platform, and IT to translate pain points and complex workflows into intuitive, scalable AI-native products • Drive prioritization and tradeoff decisions across the portfolio by balancing user value, business impact, technical feasibility, risk, governance, and platform reuse

🎯 Exigences

• Foundational understanding of AI/ML technologies and experience leveraging, securing, or positioning AI-driven solutions to optimize outcomes within your functional domain • 10+ years of product management experience delivering enterprise software, SaaS products, or internal enterprise platforms, with 3+ years leading AI-powered, Generative AI, intelligent automation, or workflow intelligence products • Proven track record of defining long-term product strategy and managing complex product portfolios or interconnected product areas • Strong understanding of enterprise AI concepts and architectures, including LLMs, AI agents, RAG, prompt engineering, evaluation approaches, and agentic workflows • Experience building workflow applications, employee productivity solutions, or internal enterprise products, with a data-driven approach to defining KPIs, measuring adoption and business outcomes, and guiding prioritization • Exceptional product judgment, communication, leadership, and stakeholder management skills, with experience working cross-functionally across Engineering, Design, Data, Platform, and business teams to drive scalable outcomes in ambiguous environments.

🏖️ Avantages

• Various health plans • Time off plans for vacation and sick time • Parental leave options • Retirement options • Education reimbursement • In-office perks, and more!