
5001 - 10000 employees
Founded 1902
🚘 Automotive
🛡️ Insurance
📦 Logistics
Automotive • Insurance • Logistics
AAA is a federation of affiliated automobile clubs, offering various travel-related services and products primarily for its members. It provides emergency roadside assistance, travel planning tools, and member discounts both domestically and internationally. Each club operates independently within its own geographical area, serving its local members while adhering to AAA's overarching standards. AAA also sells travel products like maps and guides, offering resources to assist with international travel. The organization facilitates a network where membership benefits, such as global discounts and emergency services, are extended to international members traveling in the United States and vice versa.
🕒 August 7
🏈 Alabama, Arizona, +40 more states – Remote
💵 $89.9k - $119.8k / year
⏰ Full Time
🟡 Mid-level
🟠 Senior
🧐 Business Analyst
🦅 H1B Visa Sponsor
👻 Ghost score 10%
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5001 - 10000 employees
Founded 1902
🚘 Automotive
🛡️ Insurance
📦 Logistics
Automotive • Insurance • Logistics
AAA is a federation of affiliated automobile clubs, offering various travel-related services and products primarily for its members. It provides emergency roadside assistance, travel planning tools, and member discounts both domestically and internationally. Each club operates independently within its own geographical area, serving its local members while adhering to AAA's overarching standards. AAA also sells travel products like maps and guides, offering resources to assist with international travel. The organization facilitates a network where membership benefits, such as global discounts and emergency services, are extended to international members traveling in the United States and vice versa.
• Define, document, and drive business requirements for technology and process changes • Own business requirements analysis and definition/documentation • Facilitate cross-functional collaboration and manage requirements through the product lifecycle • Monitor business analysis activities for alignment with project goals and stakeholder needs • Gather and document requirements through interviews and workshops • Understand business context, current state, future state, objectives, needs, and impacted users • Document requirements using customer journeys, business context diagrams, process flows, use case models, conceptual data models, and SMART requirements • Translate business requirements into functional design specifications • Identify data inputs and required flows across multiple systems • Create current- and future-state system process journey maps • Manage requirements validation, prioritization, approval, traceability, changes, impact, and risk • Partner with data experts to validate proposal feasibility • Facilitate requirements reviews and obtain stakeholder approval • Prepare business validation (UAT) plans • Plan, manage, and perform testing of application, system, and process changes or upgrades • Write test plans and develop test cases with expected results • Schedule tests with IT testing leads • Execute testing for data components with the data group • Support business users during validation • Review test results and support issue resolution • Travel as needed for divisional, team, and other in-person meetings
• 4+ years business systems analysis experience • Bachelor's degree in related area or an equivalent combination of education and experience or BSA Certification • Knowledge of insurance business, including Personal Lines, Commercial Auto and Claims, and Operations • Proficiency with diagramming tools such as UML, Visio, Lucidchart, draw.io, iGrafx, Miro • Guidewire experience required • Knowledge of structured testing methodology, project lifecycle methodologies, SDLC and project management practices • Detailed technical knowledge of interrelated insurance systems and pricing algorithms • Understanding of software development approaches and requirements development • User-level knowledge of systems utilized by the division/team • Proficiency in data analysis tools and methodologies • Ability to understand data relationships among systems • Ability to run queries across platforms and provide analytics on results • Strong oral and written communication skills • Ability to communicate basic training expectations for testing • Demonstrated learning agility • Must be authorized to work indefinitely in the United States • Must not require immigration support or visa sponsorship
• Annual bonus eligibility for most roles • 401(k) with a company match • Career growth, leadership and mentoring support • Development opportunities • Remote-first flexible workplace • Flexibility to work from various locations including CSAA offices • Inclusive and welcoming workplace • Reasonable accommodations for qualified applicants and employees with disabilities or other limitations
Apply Now🕒 August 7
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