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Senior Field Service Engineer

🔥 1 minute ago

🇬🇧 United Kingdom – Remote

⏰ Full Time

đźź  Senior

đź”§ Field Service Engineer

đź‘» Ghost score 10%

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Logo of ABB

ABB

10,000+ employees

đź’Ľ Consulting

📦 Logistics

đźš— Transport

đź’° $545.9M Post-IPO Debt - ABB on 2023-11

Consulting • Logistics • Transport

<ABB> ABB is a global technology company specializing in electrification, industrial automation, robotics, motion, and power products and services. It designs, manufactures and services hardware such as motors, drives, medium- and low-voltage equipment, transformers, EV charging infrastructure, and robotic systems, and provides software and lifecycle services to utilities, industry, transport and infrastructure customers to improve efficiency and enable a low-carbon, digitally connected future.

đź“‹ Description

• Lead delivery of after-sales support for ABB Distributed Control Systems (DCS) • Deliver preventative maintenance, corrective maintenance, system modifications, commissioning and lifecycle services • Act as the senior technical escalation point for complex fault finding, root-cause analysis, recovery activities and technical risk assessments • Provide advanced on-site, remote and out-of-hours technical support • Manage customer service activities and maintenance contract obligations • Build trusted customer relationships and provide technical guidance and recommendations • Conduct lifecycle audits, feasibility studies and technical assessments • Prepare technical reports, service documentation, quotation support and recommendations • Identify opportunities for additional service and lifecycle solutions • Coach and mentor engineers, deliver technical training and share best practices • Follow ABB's Code of Conduct and health, safety and environmental requirements • Participate in the on-call rota and travel throughout mainland UK and occasionally overseas

🎯 Requirements

• Degree-qualified in Engineering (BSc) or able to demonstrate equivalent engineering competence • Extensive experience in process control engineering, including customer-site support, maintenance, commissioning, fault finding and complex technical troubleshooting • Proven ability to work independently while supporting and developing others • Expert working knowledge of at least one Distributed Control System (DCS), with the ability to broaden expertise through training and practical application • Strong understanding of process control principles and industries reliant on industrial automation systems • Demonstrated technical leadership skills, including complex diagnostics, technical reviews and risk-based decision making • Commercially aware, with experience supporting customer relationships, contractual commitments and technically robust service proposals • Self-motivated, adaptable and collaborative, with strong communication skills and excellent written and spoken English • Ability to participate in the on-call rota and travel throughout the UK and occasionally overseas

🏖️ Benefits

• Competitive salary • 25 days annual leave plus bank holidays • Competitive contributory pension scheme • Life assurance • Flexible benefits scheme, including options to buy/sell holidays, health checks, dental, eye care, gym memberships, cycle to work, gadget discounts and more • Internal mobility opportunities, mentorships & access to projects globally • Employee Assistance Programme • Generous employee referral scheme • Private medical cover • Generous bonus scheme • Company car or cash for car allowance

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