Operations Team Leader

Job not on LinkedIn

🔥 30 minutes ago

🇬🇧 United Kingdom – Remote

💵 £30k / year

⏰ Full Time

🟠 Senior

⚙️ Operations

👻 Ghost score 1%

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Logo of Acacium Group

Acacium Group

5001 - 10000 employees

Founded 1983

💼 Consulting

📦 Logistics

📣 Marketing

Consulting • Logistics • Marketing

Acacium Group is a unique healthcare solutions platform offering integrated specialized staffing and healthcare services. The company combines deep clinical expertise with digital capabilities, technology, and analytics to address the structural imbalance between workforce supply and demand in the healthcare industry. Acacium Group supports public and private healthcare providers to serve their patients efficiently and supports life sciences partners in their growth. It is one of the fastest-growing staffing specialists globally, creating an exciting employee experience that attracts high-performing talent.

📋 Description

• Lead Xyla’s admin and customer service team supporting delivery of neurodevelopmental services • Ensure contract requirements are met while delivering an outstanding patient experience • Set and maintain service expectations • Conduct performance reviews and one-to-ones • Provide ongoing support for team development • Manage KPIs • Lead morning planning meetings • Send weekly update emails including rotas and staff planning • Attend contract meetings to discuss accounts • Check reporting, including audits and monthly savings • Provide weekly reporting on deliverables and individual statistics • Produce monthly savings reports • Ensure compliance with relevant regulations and standards • Implement and monitor quality assurance processes • Maintain accurate and up-to-date records and documentation

🎯 Requirements

• Experience in a leadership or supervisory role within a healthcare setting • Excellent stakeholder management skills • Strong organisational skills • Ability to manage multiple priorities in a fast-paced environment

🏖️ Benefits

• Employer pension contributions • Life assurance • Healthcare benefits • 25 days’ annual leave plus Bank Holidays • Holiday entitlement increasing with length of service • Optional private medical insurance • Critical illness cover • Dental insurance • Healthcare cash plan • Holiday buy and sell • Gym scheme • Car scheme • Bike scheme • Technology voucher scheme • Season ticket travel loans • 24/7 wellbeing support for you and your immediate family • Employee Assistance Programme • Digital wellbeing app • Resources supporting mental, physical, social and financial wellbeing • Discounted neurodevelopmental assessments for you and your loved ones • Instant discounts on shopping, travel, entertainment, dining, lifestyle and more • Fully funded professional qualifications through apprenticeship programmes • Mentoring and coaching • Leadership development programmes • Online learning and development opportunities • Career opportunities across the global organisation • Long Service awards • Exceptional performance and peer-to-peer recognition • Two paid volunteering days each year • Flexible working options and reasonable adjustments wherever possible

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