
1001 - 5000 employees
🤝 B2B
☁️ SaaS
🏢 Enterprise
B2B • SaaS • Enterprise
Hyland is a company that provides a collaborative community platform for its customers and partners, offering access to resources such as products, solutions, and updates. The platform enables users to share feedback, ask questions, and connect with each other, fostering operational knowledge and organizational value. Hyland Community aims to enhance user experience by facilitating interaction between experts and community members.
🔥 22 hours ago
🌐 United Kingdom, Poland, +3 more countries – Remote
⏰ Full Time
🟡 Mid-level
🟠 Senior
⚙️ Operations
🇬🇧 UK Skilled Worker Visa Sponsor
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1001 - 5000 employees
🤝 B2B
☁️ SaaS
🏢 Enterprise
B2B • SaaS • Enterprise
Hyland is a company that provides a collaborative community platform for its customers and partners, offering access to resources such as products, solutions, and updates. The platform enables users to share feedback, ask questions, and connect with each other, fostering operational knowledge and organizational value. Hyland Community aims to enhance user experience by facilitating interaction between experts and community members.
• Create deal structures and execute deal management activities • Coordinate resolution of deal-related issues • Advise sales on complex requirements and structure mutually beneficial agreements • Analyse and assess sales opportunities • Negotiate terms that maximise company profitability while delivering customer value • Execute the full contract lifecycle from initiation to completion • Guide sales and leadership on complex contracts and process-related questions • Develop unique deal structures using knowledge of Hyland's product portfolio • Negotiate business terms with customers and prospects • Lead creation of negotiated pricing terms and parameters for non-standard arrangements • Review, investigate, and resolve contractual questions and issues • Participate in sales forecasting meetings • Prioritise legal workloads based on specified criteria • Mentor, coach, train, and provide feedback to team members • Support development of a high-performing Deal Desk function and continuous improvement
• Bachelor's degree or equivalent experience • Proven experience as a Deal Desk Analyst in a software or technology environment • Experience in software sales or contract negotiation within the software industry • Strong understanding of deal structuring and commercial terms • Strong knowledge of revenue recognition guidelines and company accounting rules • Excellent analytical, critical thinking, and problem-solving skills • Strong oral and written communication skills • Strong knowledge of contractual agreements and licensing strategies • Ability to negotiate business terms directly with customers and prospects • Strong project management and facilitation skills • Experience mentoring and coaching team members • Knowledge of the UK financial-services market, including relevant regulatory and commercial considerations • Proven deal design and contracting experience • Ability to work independently and manage competing priorities • Salesforce experience
• Career development resources • Wellbeing programs • Innovation practices • Inclusive workplace culture • Employee initiatives and giving campaigns supported by the company
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