Senior Solutions Engineer

🕒 6 days ago

🇺🇸 United States – Remote

💵 $160k - $180k / year

⏰ Full Time

🟠 Senior

💻 Solutions Engineer

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Acquia

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2007

💼 Consulting

🏥 Healthcare

📣 Marketing

💰 Secondary Market on 2018-08

Consulting • Healthcare • Marketing

Acquia is a company that provides the Acquia Digital Experience Platform (DXP), which is built on the industry-leading Drupal open-source CMS. The platform is designed to help organizations manage their digital presence more effectively, with a suite of tools that include content management, SEO optimization, customer data management, and more. Acquia offers solutions for various industries, such as healthcare, government, and retail, to enhance their digital customer journeys. The platform integrates with over 80 tools, facilitating collaborative content creation and optimized delivery. Acquia is recognized as a leader in digital experience platforms and is committed to accessibility and customer success.

📋 Description

• Develop deep knowledge of Acquia’s products, solutions, and value propositions • Gather customer business needs and tailor solutions using Acquia products • Create solution proposals, presentations, and other customer communications • Research, scope, and estimate Drupal solutions for enterprise-grade applications • Combat competitive threats and educate potential customers on Acquia’s values and benefits • Facilitate the transition from sales to delivery by orienting teams to the solution design • Lead or participate in customer-facing meetings and maintain relationships with partners and prospects • Engage with the product team to drive customer requests and influence the product roadmap • Act as a technical advisor and evangelist for prospective customers • Connect the business development team with engineers and relay customer feedback to product development teams

🎯 Requirements

• B.S. or similar technical degree; strong preference for Computer Science, IT, or Information Services • 1–3 years of working experience in a customer-facing role • Experience at a SaaS company, or familiarity with Drupal and cloud architectures • Passion for the web and open-source development • Ability to present technical concepts to small and medium-sized audiences, including C-level executives • Good questioning techniques and effective interpretation skills to understand customer use cases and challenges • Willingness to learn and collaborate with AI tools • Ability to multitask in a fast-paced environment and work effectively as a team player on complex projects • Previous sales or pre-sales experience highly preferred • Strong technical problem-solving ability • Excellent communication and interpersonal skills

🏖️ Benefits

• Competitive healthcare coverage • Wellness programs • Take it when you need it time off • Parental leave • Recognition programs • Variable compensation eligibility