Corporate Cloud Support Engineer

November 21

Apply Now
Logo of Acronis

Acronis

Cybersecurity • SaaS • B2B

Acronis is a cyber protection company that provides integrated backup, disaster recovery, and cybersecurity solutions delivered as cloud-native and on-premises software. It offers endpoint protection (EDR/XDR), anti-malware, email and Microsoft 365 protection, RMM and PSA tools, and MSP-focused multi-tenant management to enable service providers and businesses to detect, respond, and recover from cyberthreats. Acronis operates globally with compliant data centers, certifications, and a platform designed to consolidate backup, security, and IT management into a single solution.

1001 - 5000 employees

Founded 2003

🔒 Cybersecurity

☁️ SaaS

🤝 B2B

📋 Description

• Troubleshoot and resolve various technical incidents for Acronis' corporate customers and partners • Build and maintain strong relationships with customers and partners • Interact with Engineering and Business departments • Train and mentor junior team members • Develop documentation, knowledge base, and technical articles

🎯 Requirements

• 2+ years of experience in an advanced technical support role • Fluent English (both written and verbal) • Experience and skills must include: • Windows Server • Linux/UNIX • Networking • Virtualization expertise • Business applications

🏖️ Benefits

• Competitive salary • Flexible working hours • Professional development opportunities

Apply Now

Similar Jobs

November 20

CloudWalk, Inc.

201 - 500

💳 Fintech

🤖 Artificial Intelligence

Customer Support Engineer engaging with CloudWalk customers to resolve inquiries and provide technical support. Ensuring satisfaction through various communication channels and follow-up interactions.

🇧🇷 Brazil – Remote

💰 $150M Series C on 2021-11

⏰ Full Time

🟡 Mid-level

🟠 Senior

📞 Support Engineer

🗣️🇧🇷🇵🇹 Portuguese Required

November 19

JDREL

51 - 200

🤝 B2B

☁️ SaaS

📚 Education

Join JDREL as a Technical Support for accounting and tax writing systems. Delivering solutions and assisting clients in their daily operations.

🇧🇷 Brazil – Remote

💵 R$3.3k / month

⏰ Full Time

🟡 Mid-level

🟠 Senior

📞 Support Engineer

🗣️🇧🇷🇵🇹 Portuguese Required

November 18

SailPoint

1001 - 5000

🔒 Cybersecurity

🏢 Enterprise

☁️ SaaS

Cloud Support Engineer offering post-implementation support for SailPoint’s IdentityNow. Collaborating with clients to resolve technical issues and ensure customer satisfaction.

🇧🇷 Brazil – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

📞 Support Engineer

November 17

Suger

11 - 50

🔌 API

🤝 B2B

☁️ SaaS

Support Specialist handling technical support and triaging for customers using cloud marketplaces. Leveraging ticketing systems to ensure high-quality support across multiple escalation tiers.

🇧🇷 Brazil – Remote

💰 $2.5M Seed Round on 2023-11

⏰ Full Time

🟢 Junior

📞 Support Engineer

🚫👨‍🎓 No degree required

November 17

Zyte

201 - 500

🔌 API

🤖 Artificial Intelligence

🛍️ eCommerce

Developer Support Engineer working with customers on API integrations and web scraping tools. Focused on resolving issues, debugging, and providing technical documentation and support.

🇧🇷 Brazil – Remote

💰 $3M Debt Financing on 2021-12

⏰ Full Time

🟡 Mid-level

🟠 Senior

📞 Support Engineer

Developed by Lior Neu-ner. I'd love to hear your feedback — Get in touch via DM or support@remoterocketship.com