Telecom MSP Project Manager

🕒 October 28

đŸ’” $50k - $60k / year

⏰ Full Time

🟠 Senior

🔮 Lead

đŸ‘·â€â™€ïž Project Manager

Where this job comes from

Posted on AireSpring's careers page ↗AireSpring's careers page, not through a job board

First seen by Remote Rocketship October 28

Still open on AireSpring's site. Checked 2 hours ago.

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Logo of AireSpring

AireSpring

201 - 500 employees

Founded 2001

Founded in 2001 with headquarters in Clearwater, FL, AireSpring is an award-winning global managed services provider and next generation aggregator specializing in Managed IT, Network Services and Unified Communications serving thousands of businesses worldwide. AireSpring provides fully managed and connected end-to-end, next-generation solutions for multi-location, enterprise customers, including Global Managed SD-WAN, Unified Communications (UCaaS), Business VoIP, SIP Trunking with Microsoft Teams integration, MPLS, Managed Security, Managed Failover, and Global Business Internet. AireSpring's solutions are offered through a diversified network of global channel partners that includes distributors, technology solutions brokers, online technology marketplaces, telecom sales agencies, managed service providers, and value-added resellers. AireSpring's services are delivered over its revolutionary nationwide IP network, or Global Private Network (GPN) with 23 PoPs worldwide providing customers with a fully integrated, end-to-end solution from a single vendor.AireSpring has received numerous industry awards for "Product of the Year,"​ "Best Telecom Deal,"​ "Best in Show,"​ and "Top Channel Program."​ AireSpring is privately held, diversified, debt-free, and renowned in the industry for delivering a broad range of innovative cloud communications and connectivity solutions at competitive rates.

📋 Description

‱ Lead and manage multiple concurrent telecommunications and managed services projects from initiation through successful completion and closeout ‱ Oversee complex infrastructure projects including Ethernet, SD-WAN, GPON, and firewall implementations across multiple customer sites ‱ Direct internal engineering, operations, and service delivery teams; assign tasks, monitor progress, and ensure accountability to project milestones and deliverables ‱ Manage strategic relationships with major telecom carriers including AT&T, Lumen/CenturyLink, and Verizon ‱ Negotiate carrier terms, expedite circuit ordering, and resolve escalated issues ‱ Develop and maintain project plans, budgets, resource allocations, and risk mitigation strategies ‱ Establish and track KPIs, project metrics, and success criteria; report progress to executive leadership and customers ‱ Identify, assess, and proactively manage project risks, dependencies, and scope changes; implement corrective actions ‱ Mentor and coach junior project managers ‱ Serve as primary point of contact for customer communications and manage C-level stakeholder expectations ‱ Optimize project management processes and systems and implement process improvements ‱ Manage project budgets, track expenses, and ensure cost control throughout the project lifecycle ‱ Maintain project documentation, lessons learned, and best practices

🎯 Requirements

‱ 7+ years of progressive experience in project management, program management, or senior operations roles within telecommunications or managed services ‱ Demonstrated expertise managing large-scale telecom and network infrastructure projects, including Ethernet, SD-WAN, GPON, and firewall deployments ‱ Extensive experience coordinating with major carriers on circuit ordering, provisioning, and complex service implementations ‱ Proven ability to manage project budgets, resources, and timelines for multi-million dollar initiatives ‱ Experience managing multiple vendors and carrier timelines across concurrent, high-priority projects ‱ Advanced proficiency with project management tools, ticketing systems, and business intelligence or reporting platforms ‱ Strong leadership experience directing and mentoring cross-functional teams ‱ Excellent stakeholder management skills, including executive and C-level communication ‱ Exceptional organizational skills, strategic thinking, and attention to detail in complex environments ‱ Superior written and verbal communication skills, including presenting to senior leadership and customers ‱ Project Management Professional (PMP) or similar certification ‱ Experience managing multi-site, enterprise-level business connectivity projects ‱ Deep knowledge of telecom ordering processes, including ASR/LSR concepts and carrier provisioning workflows ‱ Experience with Agile or hybrid project management methodologies ‱ Experience in vendor management and contract negotiation ‱ Track record of delivering projects ahead of schedule or under budget

đŸ–ïž Benefits

‱ Competitive compensation and benefits package ‱ Remote work

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