Delivery Manager – Payments Software

🕒 April 16

🏢🏡 London – Hybrid

⏰ Full Time

🟡 Mid-level

🟠 Senior

👔 Manager

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Airwallex

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2015

💳 Fintech

💸 Finance

Fintech • Finance • Payments

Airwallex is a fintech company that provides leading technology solutions to manage global payments, treasury, and financial operations for businesses. It offers a comprehensive suite of financial services including business accounts, spend management tools, payment solutions, and embedded finance components to build custom financial products. Airwallex's platform supports multi-currency transactions, interbank FX rates, and global transfers, aiming to simplify financial operations and unlock growth opportunities for over 150,000 businesses worldwide. The company is committed to providing safe, reliable, and compliant financial services with a strong technological infrastructure.

📋 Description

• Take agreed business requirements and solution proposals and translate them into comprehensive project delivery plans, operating rhythms, and execution strategies for end‑to‑end partner integrations (from scoping through full launch). • Own overall project management for client product integrations, including internal and external communication, risk and dependency management, and day‑to‑day orchestration of workstreams across onboarding, configuration, testing/certification, and pilot/launch. • Lead the delivery of partner projects in close collaboration with integration engineers and other technical stakeholders, ensuring functional flows, architecture, and timelines are clearly understood and adhered to. • Drive a core project team across all phases of the sales and delivery lifecycle: pre‑delivery with commercial/sales managers and solution architects, delivery with solution engineers, and post‑delivery with technical account managers and support/operations teams. • Coordinate cross‑functional approvals and inputs from internal stakeholders (e.g., legal, compliance, privacy, risk, operations, finance, product) to secure timely sign‑off on proposed solution designs and integration approaches. • Partner with internal product and engineering teams to prioritise solution requirements needed for a given integration, balancing roadmap constraints with committed client timelines and escalating trade‑offs where required. • Collaborate with internal PMO or program functions to align partner‑specific delivery milestones with broader product roadmaps and operational readiness plans. • Apply professional services methodologies and disciplined project management practices (governance, RAID logs, KPIs, status reporting) to manage complex, multi‑workstream efforts spanning multiple regions and stakeholder groups. • Track and communicate clear metrics across your portfolio (e.g., time‑to‑go‑live, adherence to plan, quality of launch) and lead structured post‑launch reviews to drive continuous improvement of our integration playbooks.

🎯 Requirements

• Bachelor’s degree in a related field. • 5+ years of experience in Product Delivery Management or Project Management, managing complex, multi‑stakeholder technology or financial services implementations. • 5+ years of professional services or client‑facing delivery experience in a high‑paced environment (e.g., consulting, systems integration, or enterprise implementation). • Demonstrated experience with global payment products or technology‑led business solutions, and the ability to translate product capabilities into practical integration plans for partners. • Proven track record of successfully delivering cross‑functional projects with stakeholders from diverse backgrounds and job functions, including C‑level executives, technical teams, and operations. • Exceptional written and verbal communication and presentation skills, including the ability to lead steering meetings, write clear status updates, and influence decisions without direct authority.

🏖️ Benefits

• Health insurance • 401(k) matching • Flexible working hours • Paid time off • Professional development