Team Manager – Programme Management

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🕒 April 14

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Pearson VUE

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 1994

📚 Education

🛍️ eCommerce

☁️ SaaS

Education • eCommerce • SaaS

Pearson VUE is a global leader in computer-based testing, providing a wide range of credentialing and certification exams for various industries. They support test-takers and test owners by offering resources, scheduling options, and accommodations to ensure equitable access to testing. Their mission is to empower candidates and enrich communities through the delivery of high-stakes exams that validate professional skills and knowledge, contributing to career advancement and industry standards.

📋 Description

• Drive business growth and operational excellence across international programmes. • Support business development and tender responses to secure new contracts. • Shape and implement solutions for new business opportunities. • Lead operational delivery for newly acquired contracts. • Manage and develop project teams outside Australia to ensure effective local support as projects mature. • Provide strategic project management leadership to the international client portfolio. • Deliver technical and operational support to business teams in client relationship development. • Prepare clear, written technical solutions for business teams as required. • Maintain regular stakeholder communication throughout project development. • Foster a client-centric approach in all project activities. • Lead solution design leveraging PAS’s organisational capabilities to meet client needs. • Collaborate globally within Pearson to ensure expertise and capacity align with client requirements. • Contribute to solution costing and recommend external providers where necessary. • Transition solutions into operational reality for successful contracts. • Oversee programme delivery within a PRINCE2 framework. • Communicate effectively with stakeholders and clients. • Build enduring client relationships and seek opportunities to enhance satisfaction. • Ensure financial transparency and budget adherence. • Identify and escalate project scope variations. • Recruit and train local resources for ongoing project management. • Expand international expertise through effective resource development. • Establish systems for remote monitoring and oversight post-handover. • Manage daily client interactions and set clear expectations. • Communicate to identify client needs and evaluate alternative solutions. • Build comprehensive knowledge of each client’s business, organisation, and objectives.

🎯 Requirements

• Minimum 5 years within program/project management experience characterised by multiple, complex projects; • Proven ability to set priorities and to deliver a high quality service in a high volume work environment within strict time constraints; • Conceptual, analytical, negotiation and communication skills; • Demonstrated ability to work independently and as part of a team ; • Excellent knowledge of IT environments, trends & solutions • Knowledge and experience of working within an IT environment and able to demonstrate the ability to communicate between the needs of a business and translate this to an IT specification for development; • Must be able to travel internationally and will be required to stay for up to 6 weeks in duration, as and when required; • Proven client liaison and customer service experience.

🏖️ Benefits

• We know you’ll do great work, so we give a lot back with some of the best benefits in the business. • We know one size doesn’t fit all, so our workplace programs meet the different needs of our diverse teams, and their families too. • Please see our attractive UK benefits here: __Pearson Jobs – Benefits__