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Regional Service Manager

đź•’ July 9

🇬🇧 United Kingdom – Remote

⏰ Full Time

🟡 Mid-level

đźź  Senior

đź‘” Manager

🇬🇧 UK Skilled Worker Visa Sponsor

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đź‘» Ghost score 17%

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Logo of Alexander Dennis

Alexander Dennis

1001 - 5000 employees

Founded 2001

🏭 Manufacturing

📦 Logistics

đź’Ľ Consulting

Manufacturing • Logistics • Consulting

Alexander Dennis is a leading manufacturer of buses and coaches, specializing in zero-emission and low-emission vehicles. With over 130 years of heritage, Alexander Dennis has established a global presence, providing industry-leading transportation solutions. The company is committed to advancing zero-emission mobility, offering a range of battery-electric buses including the Enviro400EV, Enviro200EV, and Enviro500EV models. Alexander Dennis is part of the NFI Group and supports customers worldwide with their AD24 aftermarket service. Headquartered in Scotland, the company focuses on delivering innovative, sustainable transportation to improve urban mobility and combat climate change.

đź“‹ Description

• Lead service delivery across your region • Ensure outstanding aftermarket support for customers • Manage relationships with operators • Drive service performance • Lead a field-based team to maximise vehicle availability and customer satisfaction • Resolve complex issues and improve fleet reliability • Grow aftermarket opportunities

🎯 Requirements

• Significant experience in heavy vehicle service environments (bus, coach, or HGV) • Deep technical knowledge • Customer-first mindset • Ability to manage regional operations and remote teams effectively • Confident communication skills • Experience engaging senior stakeholders • Performance data analysis skills • Sound decision-making under pressure

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