Senior Director, Implementation

🕒 October 20

🇺🇸 United States – Remote

💵 $149.9k - $224.8k / year

⏰ Full Time

🟠 Senior

👔 Director

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Alignment Health

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2013

⚕️ Healthcare Insurance

🛡️ Insurance

🏥 Healthcare

💰 $135M Series C on 2020-03

Healthcare Insurance • Insurance • Healthcare

Alignment Health is dedicated to providing comprehensive care for Medicare members, emphasizing the needs of seniors, the chronically ill, and those who are frail. With a mission to transform senior healthcare, Alignment Health leverages a tailored care model and advanced technology to deliver high-quality, low-cost healthcare services. Their 24/7 concierge care team collaborates with trusted local providers to ensure that every member receives personalized care, reflecting the company's commitment to treating all members as valued family members.

📋 Description

• Shape and influence enterprise priorities and translate them into integrated portfolio plans, delivery commitments, resource assignments, milestones, dependencies, and measurable outcomes • Own execution performance for the assigned portfolio, including scope, schedule, quality, budget adherence, regulatory readiness, operational readiness, adoption, stabilization, and transition to operations • Directly lead the Implementation Manager, Technology & Vendor Integrations and the Sr. Regulatory Implementation Manager, as well as assigned implementation professionals • Establish goals, priorities, decision rights, workloads, performance measures, development plans, succession plans, and continuity coverage; coach, evaluate, recognize, and hold team members accountable • Integrate regulatory, technology, vendor, operational, and cross-functional activities into coordinated plans • Establish, evolve, and oversee implementation governance standards, methodologies, intake, portfolio reviews, stage gates, change control, risk and issue management, readiness reviews, launch preparation, stabilization, and transition-to-operations requirements • Consolidate readiness assessments, validate evidence, and provide documented go-live recommendations • Oversee regulatory implementation, compliance gaps, audit findings, corrective actions, delegated-entity obligations, and regulatory risks • Oversee technology and vendor implementation, including vendor onboarding, integration planning, requirements coordination, testing, defect remediation, deployment, stabilization, and transition to operational owners • Ensure business owners develop and execute operational readiness and change-management plans • Provide the Vice President and senior stakeholders with accurate, timely, decision-ready portfolio reporting • Escalate material risks with impact analysis, corrective options, and recommended action • Develop team capacity and staffing plans, allocate approved resources, and manage work within approved budget and resource parameters • Establish and improve implementation tools, methodologies, procedures, controls, competencies, and quality standards • Build relationships across business functions, executive sponsors, vendors, and delegated entities

🎯 Requirements

• 8–10 years of progressively responsible experience in implementation, program management, healthcare operations, regulatory implementation, technology delivery, vendor integration, or a related discipline • 4–5 years of people leadership experience, including direct leadership of managers, senior professionals, or complex matrixed teams • Demonstrated experience translating executive strategy and governance requirements into coordinated, measurable portfolio execution • Demonstrated success managing a complex cross-functional portfolio with regulatory, technology, vendor, operational, budget, and organizational-change dependencies • Experience providing executive-level portfolio reporting, readiness recommendations, risk assessments, and recovery plans • Experience managing resources, capacity, approved budgets, vendor relationships, and performance accountability in a regulated environment • Healthcare, managed care, health plan, or healthcare technology experience • Bachelor's degree in Business Administration, Healthcare Administration, Information Systems, Project Management, Operations, or a related field, or equivalent relevant experience consistent with company policy • Advanced working knowledge of portfolio, program, and project management methods, including Agile, Waterfall, or hybrid approaches • Working knowledge of operational readiness, change adoption, governance, risk and issue management, testing, stabilization, and transition-to-operations practices • Working knowledge of healthcare compliance • Leadership of managers and senior professionals; portfolio execution; judgment and escalation; regulatory and operational readiness; executive communication; cross-functional influence; financial and resource stewardship; data and reporting discipline; change leadership; problem solving

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